LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
|
SECOND SEMESTER – April 2009
CO 2813 / 2809 – MODERN MANAGEMENT PRACTICE
Date & Time: 24/04/2009 / 1:00 – 4:00 Dept. No. Max. : 100 Marks
SECTION – A
Answer all question ( 10 x 2 = 20 marks)
Explain briefly in about 10 lines each of the following:
- Human Relations skills of Managers
- Role of Front Line Managers
- BCG Matrix
- Span of Control
- Core Competency
- Equity Motivation Theory
- Maslow Need Hierarchy
- Change Management
- Characteristics of excellent companies
10 Just in Time (JIT)
SECTION – B
Answer any 5 questions (1 page each) (5 x 8 = 40 marks)
- What are the Challengers to Managers in 21st century?
- Differentiate between Specialist Managers and Generalist Managers
- Explain Strategic Management Process
- Describe Corporate Social Responsibility
- Distinguish between functional and divisional organizational structure
- Explain Total Quality Management (TQM)
- What are Leadership Traits? Can managers be developed?
- Explain Hertzberg two factor theory of motivation?
SECTION – C
Answer any two questions ( 4 pages each) (2 x 20 = 40 marks)
- Explain Span of Control? What are the factors that determine optimum span of
control? How the degree of span of control influences organizational structure
- “Not all changes are improvements, but all improvements are changes”. Explain the
statement with reference to managing change. What are the barriers to change?
- Distinguish between group and team. What are the stages of group development?
What are the conditions for promoting effective group decision making?