LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com DEGREE EXAMINATION – COMMERCE

AT 20

FIRST SEMESTER – NOV 2006

CO 1809 – ORGANISATIONAL BEHAVIOUR

 

 

Date & Time : 31-10-2006/1.00-4.00    Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

Answer the following concepts in FIVE lines each                           (10 x 2 = 20 marks)

1. Organizational culture.
2. Organizational development
3. Social psychology
4. Perceptual selectivity
5. Least preferred co-worker
6. Informal groups
7. Machiavillanism
8. Exchange strategy
9. Terminal values
10. Locus of control

 

PART – B

Answer any FIVE Questions                                                                         (5 x 8 = 40 marks)

1. What are the characteristics of organizational behaviour?  State its objectives.
2. Summarize the findings of the study made by Hofstede on international behaviours.
3. Explain the different kinds of roles assumed by members of a group.
4. What is work stress?  How does it effect an organization?  What kind of personal strategies would you use to over come stress?
5. What are the qualities of a good leader?  What are the findings of the Ohio study on leadership?
6. What is organizational effectiveness?  What factors influence organizational effectiveness?
7. Explain Classical, Conditioning and Social Learning theories.
8. How does personality influence organizational behaviour?

 

PART – C

Answer any TWO questions                                                              ( 2 x 20 = 40 marks)

1. What are the three levels of organizational behaviour?  Explain the different models of organizational behaviour.
2. Explain the different kinds of organizational cultures.   How would change organizational culture.  Explain with reference to Hewlett Packard.
3. Explain the characteristics of work groups.  How are groups formed?  How do groups derive power?  How will you deal with inter-group conflicts.

 

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