LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 34

FIRST SEMESTER – APRIL 2006

                                               CO 1809 – ORGANISATIONAL BEHAVIOUR

 

 

Date & Time : 25-04-2006/1.00-4.00 P.M.   Dept. No.                                                       Max. : 100 Marks

 

 

PART – A     

Explain the following concepts in five lines each.                  (10 ´ 2 = 20 marks)

1. Organizational Behaviour.
2. Personality
3. Social learning
4. Perception
5. Cognitive dissonance
6. Stress
7. Organizational Culture
8. Re-freezing
9. Power
10. Collaborating

PART – B

Answer any FIVE questions.  Answer should not exceed 2 pages.   (8 ´ 5 = 40 marks)

11. To what extent do social sciences influence the study of organizational behaviour?
12. How will you measure the climate of an organization?
13. Distinguish between groups and teams. Explain the characteristics of a team.
14. Explain the various sources of power available to a leader. What are the qualities of a good leader?
15. What are the consequences of stress? Explain the various kinds of Stress Management Strategies.
16. How are attitudes related to job satisfaction? What are the various factors related to job satisfaction?
17. What are the various factors correlated with perception? What strategies would you use for impression management?
18. How will you deal with inter group conflict?

PART – C

Answer any TWO questions (Answer should not exceed 4-6 pages each)

(2 x 20 = 40 marks)

19. Why is change necessary? What are the external and internal sources of change in an Organization?  How will you introduce and manage in your organization?
20. What are the characteristics of organizational Behaviour. Explain any organizational behaviour model and also highlight the various variables appearing in that model.
21. Explain any three situational theories of leadership. How do leaders use politics in an Organization.

 

 

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