LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.A. DEGREE EXAMINATION – ENGLISH LITERATURE

SIXTH SEMESTER – APRIL 2012

EL 6603 – ENGLISH FOR EFFECTIVE COMMUNICATION

 

 

 

Date : 18-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

Answer ALL the questions briefly:                                                (10 x 2= 20 marks)

 

1. Discuss very briefly TWO definitions of ‘communication.’
2. Discuss TWO important features of ‘effective communication.’
3. Discuss TWO important features of the different channels of communication.
4. Comment on TWO important barriers to effective communication.
5. Explain the term ‘kinesics’
6. When are telephone interviews relevant?
7. Why is body language important for effective communication?
8. Discuss the importance of humour in effective communication.
9. Explain the importance of any TWO modern means of communication.
10. Explain any TWO important features of teleconferencing.

 

Answer any FOUR of the following:                               (4 x 10 = 40 marks)

 

11. What are the advantages and disadvantages of a telephonic interview?
12. Explain the significance of video conferencing.
13. How can one project himself positively during a job interview?
14. What are some of the important differences between oral and written

communication?

15. How does culture interfere with effective communication?

 

Answer the following in about 300 words each:              (2 x 20 = 40 marks)

 

16. Write an essay on the positive and negative features of non-verbal communication.

(or)

 

Enumerate the barriers to effective communication and propose how communication can be made more effective.

 

17. Write an essay elaborating the advantages of written communication over oral communication.

(or)

 

What are the objectives of a Group Discussion?  What must one do to improve his/her performance in a Group Discussion?

Go To Main Page

Latest Govt Job & Exam Updates:

View Full List ...