LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP
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SIXTH SEMESTER – April 2009
BC 6601 / CR 6601 – OFFICE MANAGEMENT
Date & Time: 25/04/2009 / 9:00 – 12:00 Dept. No. Max. : 100 Marks
SECTION-A
Answer all of the following (10×2 = 20 Marks)
- What is office management?
- Enumerate any three advantages of filing.
- State the objectives of O& M.
- What do you understand by paperless office?
- 5. Identify any four types of most commonly used office machines
- What is an office routine?
- What do you understand by office manual?
- State any two principles of office layout
- 9. Write a short not on centralized correspondence.
- What is a cash register? Give an example.
SECTION-B
Answer any five of the following questions (5×8 = 40 Marks)
- 11. Describe the functions of an office manager.
- 12. State the merits of mechanization of office.
- What are the various departments of a Modern office?
- 14. Differentiate an office system from office procedure.
- Give the classification and arrangements of Files with examples.
- Explain the guiding principles of Form designing.
- 17. What are the common types of office communication?
- 18. Discuss the need to control office Stationery and Supplies.
SECTION-C
Answer any two of the following questions (2×20 = 40 Marks)
- Discuss the procedure to be followed in handling the Inwards and outgoing mails.
- 20. Explain the functions of a modern office.
- 21. Draft any one type of routine report to be forwarded to the management.
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