LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

TH 19

FIFTH SEMESTER – APRIL 2006

                                           CO 5502 – HUMAN RESOURCE MANAGEMENT

(Also equivalent to COM 507)

 

 

Date & Time : 25-04-2006/1.00-4.00 P.M.   Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

Answer ALL the questions:                                                                         10 ´ 2 = 20

1. Define Human Resources Management.
2. What is Manpower planning.
3. Define Selection.
4. Define Motivation
5. Distinguish between training and development.
6. What do you mean by the Hot stove rule?
7. Write any two causes of indiscipline.
8. What is meant by job description.
9. What is recruitment?
10. Define grievances.

PART – B

Answer any FIVE of the following:                                                              5 ´ 8 = 40

1. What are the qualities of a good personnel manager?
2. Which are the various kinds of punishments?
3. Analyze critically Herzberg’s Two Factor Theory.
4. Describe the uses of Job Analysis.
5. What are the sources of Recruitment?
6. Describe the essentials of a good appraisal system.
7. Explain the different principles of learning.
8. Explain the Grievance Settlement Procedure.

PART – C

Answer any TWO of the following:                                                            2 ´ 20 = 40

1. Explain the kinds of job interviews.  How are interviews conducted?
2. Explain the various methods of appraising Performance.
3. Give an account of the various methods of training.

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