LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

HT 03

SECOND SEMESTER – APRIL 2007

CO 2500 – BUSINESS MANAGEMENT

 

 

 

Date & Time: 20/04/2007 / 1:00 – 4:00 Dept. No.                                                Max. : 100 Marks

 

 

SECTION  A

Answer ALL Questions                                                          (10×2=20  Marks)

1. What are the different approaches to the study of management?
2. What are the main findings of Hawthorne experiments?
3. Mention the responsibilities of a Supervisor.
4. Why are the managers reluctant to delegate authority?
5. How does training help employee in development?
6. Comment on “Maslow’s hierarchy of needs”.
7. Why are control resented?
8. Distinguish between centralization and decentralization.
9. “Directing is a key element in the management process” – Comment.
10. What is departmentalization? Give examples.

 

SECTION B

Answer any FIVE Questions                                                    (5×8=40 Marks)

11. Write an explanatory note on Management by Objectives.
12. Briefly explain the problems in delegation. What steps should be taken to make delegation more effective?
13. What is span of management? Discuss the factors that determine the span of management.
14. Outline the procedures for a recruitment and selection of
15. Explain the need and importance of Co-ordination.
16. State the basic characteristics of leadership. Outline the main functions of a leader.
17. Account for Widespread use of Committees in management. What should be done to make committee form of organization more effective?
18. Critically explain McGregor’s theory “X” and theory “Y”

 

 

SECTION C

Answer any TWO Questions                                            (2×20=40 Marks)

 

19. What are the basic skills do managers need and the different roles that a manager may assume in an organization? Discuss each of these skills and roles in terms of management levels.
20. “Line –Staff conflict occurs for many reasons” – Comment. Explain the important sources of conflict between line and staff managers. How do you resolve the conflict?
21. Discuss the meaning, significance and methods of departmentalization. Compare the various methods of departmentalization.

 

 

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