LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034 B.Com DEGREE EXAMINATION – COMMERCE
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FIFTH SEMESTER – NOV 2006
CO 5502 – HUMAN RESOURCE MANAGEMENT
(Also equivalent to COM 507)
Date & Time : 27-10-2006/9.00-12.00 Dept. No. Max. : 100 Marks
PART – A
Answer the following concepts in FIVE lines each (10 x 2 = 20 marks)
- Job description
- Motivation
- Discipline
- Grievances
- Performance appraisal
- Training
- Recruitment
- Interview
- Resume
- Skills inventory chart
PART – B
Answer any FIVE Questions (5 x 8 = 40 marks)
- Explain the changing roles of an HR manager.
- What are the causes for indiscipline in an organization? Prescribe an effective machinery for dealing with acts of misconduct.
- What should be the characteristics of a good grievances handling machinery? What steps are involved in settling grievances?
- What are the various sources of recruiting in an organization?
- Draft a job description and job specification for any job you are familiar with.
- State the objectives of manpower planning.
- State the important principles of learning. How would you assess training needs?
- What are the challenges faced by the HR manager in the 21st century?
PART – C
Answer any TWO questions ( 2 x 20 = 40 marks)
- Explain the various methods of performance appraisals. State their merits and demerits.
- Explain any four major theories for motivating behaviour in an organization
- Explain the different kinds of training. Bring out their strength and weaknesses. What is known as the managerial grid?
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