State Bank of India Clerks’ Grade Recruitment Examination (IInd Shift) Held on 08-11-2009 Question Paper With Answer Key

State Bank of India

Clerks’ Grade Recruitment Examination (IInd Shift)

Held on 08-11-2009

General Awareness

1. Which of the following is/are the highlights of the Union Budget 2009-10 presented by Mr Pranab Mukherjee?

(A)  Allocation for rural jobs under NREGS hiked by 144% to make it Rs 39100 crore for the year.

(B)  Target for Farm Credit set at Rs 325000 crores, which is an increase of Rs 38000 crores.

(C) Hike in rate of Income Tax at all the levels/all the slabs by 10%

(1)   Only A

(2)   Only B

(3)   A and B

(4)   All A, B and C

(5)   None of these

Answer: (4)

2. As per the Union Budget 2009-10 a National level Authority is set up for cleaning which of the following rivers ?

(1)   Chambal

(2)   Narmada

(3)   Kaveri

(4)   Ganga

(5)   Godavari

Answer: (4)

3. Which of the following news schemes is launched to make India Slum free in next five year’s time ?

(1)   Rahul Gandhi Slum Re-Development Scheme

(2)   Indira Awas Yojana

(3)   Jawaharlal Nehru Awas Yojana

(4)   National Slum Re-Development Scheme

(5)   Rajiv Awas Yojana

Answer: (5)

4. As per the new guidelines, which of the following taxes is/are now abolished ?

(A)  Wealth Tax

(B)  Fringe Benefit Tax

(C)  Commodity Transaction Tax

(1)   Only A

(2)   Only B

(3)   Only C

(4)   All A, B and C

(5)   B and C

Answer: (3)

5. Which of the following banks has created a network of 15000 branches and still growing ?

(1)   State Bank of India

(2)   ICICI Bank

(3)   Punjab National Bank

(4)   Axis Bank

(5)   None of the above

Answer: (1)

6. A new Foreign Bank Sarasin & Co. has launched its operations in India recently.

This is a bank based in _____

(1)   USA

(2)   Switzerland

(3)   France

(4)   Germany

(5)   None of these

Answer: (2)

7. Who amongst the following has suggested to the banks in India to give details of fund transfers to customers vin MS/E-mails ?

(1)   Reserve Bank of India (RBI)

(2)   India Banks Association (IBA)

(3)   Indian Institute of Banking & Finance

(4)   Securities & Exchange Board of India

(5)   None of the above

Answer: (1)

8. Mani times we read in financial newspapers/magazines about Systematic Investment Plans (SIPs). SIBs are an investment option also operated in the mode of ______

(1)   Mutual Funds

(2)   Small Savings Schemes in Post Offices

(3)   National Pension Fund

(4)   National Savings Certificates

(5)   None of the above

Answer: (1)

9. The Democratic party of which of the following countries through its manifesto for the coming general elections has called for a child allowance, higher unemployment benefits, lower road tolls, and a radical shake up of the system that gives civil servants a huge influence over politicians ?

(1)   USA

(2)   China

(3)   France

(4)   Japan

(5)   India

Answer: (4)

10. Which of the following was put into orbit by the ISRO for the first item in the microwave band ?

(1)   Edusat

(2)   TECSAR

(3)   PSLV

(4)   ANUSAT

(5)   RITSAT

Answer: (5)

11. Which of the following names is not associated with the operations of the Defence Forces in India ?

(1)   Sukhoi-30

(2)   MIG-29

(3)   Tejas

(4)   SARAS

(5)   Astra

Answer: (4)

12. Which of the following in India added a record 16 million new customers in a month’s time recently ?

(1)   Banking Industry

(2)   FM Radio Channels

(3)   Telecom Industry

(4)   Photo Fixed Voters Identity Cards

(5)   None of the above

Answer: (3)

13. Which of the following is most preferred cross border trade point between India and Pakistan as the maximum transaction takes place from there ?

(1)   Bikaner

(2)   Ganga Nagar

(3)   Wagah

(4)   Mujaffarafad

(5)   None of these

Answer: (4)

14. Which of the following is not amongst the top five purchaser of energy sold by other states in India ?

(1)   Andhra Pradesh

(2)   West Bengal

(3)   Karnataka

(4)   Maharashtra

(5)   Tamil Nadu

Answer: (4)

15. Which of the following facilities is located in Russia’s Angarsk at Siberia and remains in news very often ? Russia’s _____

(1)   Uranium enrichment plant

(2)   Space Research Centre

(3)   Spying Agency KGB’s Head quarter

(4)   Biggest naval base

(5)   None of the above

Answer: (1)

16. Which of the following awards was given to Dr. G Madhavan Nair recently ?

(1)   Man of the year

(2)   Bharat Ratna

(3)   Businessman of the year

(4)   Best Public Servant of the year

(5)   None of the above

Answer: (5)

17. India has a plan to achieve a target of 200000 MW power generation through which of t he following modes  by the year 2050 ?

(1)   Solar only

(2)   Thermal only

(3)   Nuclear only

(4)   Hydro only

(5)   All of these

Answer: (1)

18. Which of the following political parties got an overwhelming majority in the recent general elections of South Africa ?

(1)   The Democratic Forum of Africa

(2)   The Labour Party of Africa

(3)   The African National Congress

(4)   The National Democratic Alliance of Africa

(5)   None of the above

Answer: (3)

19. Which of the following two countries are now ready to cooperate with each other and extend their trade ties after a long gap of about six decades ?

(1)   Japan -USA

(2)   India- Bangladesh

(3)   Japan-Sri Lanka

(4)   China – Taiwan

(5)   None of these

Answer: (4)

20. The Leftist Coalition made up of the social Democratic Alliance and the Left Green movement got a good victory in the recently held general elections in

(1)   Nepal

(2)   Iceland

(3)   Macendonia

(4)   Mexico

(5)   North Korea

Answer: (2)

21. Russia decided to boost, its military ties with which of its neighbouring countries and is planning to have at least 25 joint manoeuvres and war games in the current year ?

(1)   India

(2)   China

(3)   Poland

(4)   Slovakia Republic

(5)   None of these

Answer: (3)

22. China has decided to boost up its trade ties with which of the following poor Himalayan countries by extending its aid by 50% ?

(1)   Bangladesh

(2)   Nepal

(3)   Myanmar

(4)   Pakistan

(5)   Afghanistan

Answer: (2)

23. Youngbyon Nuclear complex is the nuclear facility of which of the following nations and was in news recently ?

(1)   Bangladesh

(2)   Nepal

(3)   North Korea

(4)   South Korea

(5)   None of these

Answer: (3)

24. The President of which of the following countries got an opportunity to interact with an American President after a gap of almost fifty years recently at an international summit ?

(1)   Cuba

(2)   Brazil

(3)   Russia

(4)   Austria

(5)   Belgium

Answer: (1)

25. Which of the following awards is given to Pt. Jasraj recently ?

(1)   Kalidas Sanman

(2)   Saraswati Sanman

(3)   Padma Bhushan

(4)   Bharatratna

(5)   None of these

Answer: (3)

26. How much amount Micro, Small and Medium Enterprises (MSMEs) got from Government of India as a relief package recently ?

(1)   Rs 5000 crores

(2)   Rs 6000 crores

(3)   Rs 8000 crores

(4)   Rs 9000 crores

(5)   Rs 12000 crores

Answer: (1)

27. Which of the following is Statutory Liquidity Ratio (SLR) at present ?

(1)   10%

(2)   15%

(3)   20%

(4)   24%

(5)   33%

Answer: (2)

28. The Government of India recently announced that the Tax collection during the year was short by _____

(1)   Rs 10000 crores

(2)   Rs 20000 crores

(3)   Rs 30000 crores

(4)   Rs 35000 crores

(5)   Rs 40000 crores

Answer: (2)

29. The short term loans given to the farmers are the loans given normally for a period of ________

(1)   three months

(2)   six months

(3)   nine months

(4)   one year

(5)   fifteen months

Answer: (4)

30. Which of the following is the book written by Vikram Seth ?

(1)   The sea

(2)   Magic Seeds

(3)   My Life

(4)   Two Lives

(5)   Namesake

Answer: (5)

31. ‘Davis Cup’ is associated with the game of _______

(1)   Cricket

(2)   Hockey

(3)   Lawn Tennis

(4)   Football

(5)   None of these

Answer: (3)

32. Which of the following is normally grown in hilly areas on mountain slope as it is not a crop of plains ?

(1)   Tea

(2)   Wheat

(3)   Banana

(4)   Roses

(5)   All of these

Answer: (1)

33. India started its five year planning with effect from the year

(1)   1955

(2)   1951

(3)   1960

(4)   1965

(5)   1948

Answer: (2)

34. Constitutional Amendment 73 and 74 are associated with ______

(1)   Creation of the post of Ombudsman in banks

(2)   Right to Information Act

(3)   Panchayat Raj Institutions

(4)   Pay and Perks to the President of India

(5)   None of the above

Answer: (3)

35. The famous “123 Agreement” is closely associated with

(1)   subsidy to agricultural products

(2)   import of pharma products

(3)   purchase of aircrafts from France

(4)   Nuclear Energy

(5)   None of the above

Answer: (4)

36. Which of the following is a chemical fertilizer ?

(1)   Zinc oxide

(2)   Silver chloride

(3)   Neptha

(4)   Calcium carbonate

(5)   Murate of Potash (MOP)

Answer: (3)

37. The Head of the Reserve Bank of India is designated as the ________

(1)   Chief Executive Officer

(2)   Managing Director

(3)   Chief Banking Officer

(4)   Dy. Governor

(5)   None of these

Answer: (5)

38. Wimbledon Trophy is associated with the game of

(1)   Lawn Tennis

(2)   Cricket

(3)   Chess

(4)   Golf

(5)   Hockey

Answer: (1)

39. Which of the following is the biggest programme launched for school children and has been very successful ?

(1)   Antyodaya Yojana

(2)   Food for work

(3)   Mid Day Meal

(4)   ASHA

(5)   None of these

Answer: (3)

40. Which of the following State Governments Launched Jawahar Knowledge Centers to train rural youth ?

(1)   Delhi

(2)   Karnataka

(3)   Andhra Pradesh

(4)   Tamil Nadu

(5)   None of these

Answer: (3)

Test II

General English

Directions (Q. 41-55) : Read the following passage carefully and answer the questions given below it. Certain words/phrases have been printed in bold to help you locate them while answering some of the questions.

Long ago there was a poor Brahmin named Krishnan. He could not find enough work to do. Sometimes, he and his family had to go without food. At last Krishnan decided to leave his village in search of work. Early next morning, he left the house. He walked the whole day until he came to a thick jungle. He was tired, thirsty and hungry. While looking around for water to drink, he found a well. He went to the well and looked in. There the saw jaguar, a monkey, a snake and a man. They had all fallen into the well. “O, noble Brahmin”, the jaguar called out to him, “Please help me out, so that I can go back to my family.” “But you are a jaguar”, said Krishnan. “How do I know you will not kill me ?” “Don’t be afraid of me, I promise I will not do you any harm”, replied the jaguar. Krishnan reached into the well and pulled out the jaguar. The jaguar thanked him and said, “I’m Shersingh. I live in a cave in the mountains. I shall be most delighted if I can repay my debt to you someday.” Krishnan then heard the monkey calling out to him from the well. The Brahmin at once pulled the monkey out. The monkey thanked the Brahmin. “If you, are ever in need of food, just drop in at my place below that big mountain. Bali is my name.” Now the snake called out to him for help. “Help you !” exclaimed Krishnan. “You are a snake. What if you bite me ?” “I shall never bit you”, said the snake. So Krishnan pulled the snake out of the well. The snake said, “Remember, if you are ever in any difficulty, just call out my name – Naagesh, and wherever you are, I shall find you.” The jaguar, the monkey and the snake took leave of the Brahmin. But before they left, they spoke to him about the man in the well. “Please do not help him,” said Shersingh. “If you do”, said Naagesh, “you will be in trouble yourself.” As soon as they left, the man in the well began to call out for help. Krishnan felt sorry for the man and pulled him out of the well. “Thank you for your kindness”, said the man. “I am Seth Ghanshyamdas. I am a goldsmith. If you ever need my help, don’t hesitate to visit my humble house near the city.” The goldsmith then left for home.

After some time, the Brahmin continued his journey. But he could not find any work. He then remembered Shersingh, Bali, Naagesh and Seth Ghanshyamdas. He thought it was time to seek their help. He first went to Bali. The monkey was overjoyed to see him. He gave him a warm welcome and offered him some really delicious fruits. The Brahmin told him how grateful he was. Now Krishnan went to see Shersingh, the jaguar. As soon as Shersingh saw Krishnan coming, he ran out to welcome him. He gave Krishanan a beautiful gold necklace and other precious jewellery. Krishnan thanked Shersingh for the jewellery and parted. His journey had at last brought him to  luck, he thought. he would be able to sell the ornaments for a good p rice. But who could help him to sell the ornaments ? He then remembered Seth Ghanshyamdas. He went to him. The goldsmith was glad to see Krishnan. “I  have come to ask for your help”, said Krishnan. “here are some ornaments. Please give me a good price for them.” Seth Ghanshyamdas took the jewellery and examined it carefully. “I shall certainly help you”, he said. “But let me show them to another goldsmith. Please wait here, I will be right back.” He then went out with the ornaments. Seth at once rushed to the Palace of the King. He said, “A man brought these ornaments to me and asked me to sell them. But they are the ornaments I made for the Prince who is missing.” “Who is this man ? Where is he ?”, thundered the King. This rogue must have murdered my  little Prince and robbed his jewels!” “He is a Brahmin named Krishnan, Your Majesty”, replied the goldsmith, and he is there, in my house. The King called for h is most dreaded soldiers. “Arrest the Brahmin who is in the goldsmith’s house and throw him into the darkest dungeons of the kingdom”, roared the King. The King’s guard stormed into the goldsmith’s house and seized Krishnan. Krishnan was thrown into a dark dungeon to await his execution. He then remembered the words of Naagesh, the snake. So he called out to him. Suddenly, almost like magic, Naagesh slithered his way down a narrow window into the dingy cell. “O, Lord !” hissed Naagesh, “how did you manage to get yourself arrested ?” Krishnan cried and then told the snake what had happened. “I have a plan”, hissed Naagesh. “I shall creep into the Queen’s room and bite hear”, said Naagesh. “She will faint. No matter what they do, she will remain asleep. The poison will remain in her body until you place your hand on her forehead”, explained Naagesh. He then left Krishnan and went to the palace. He crept into the Queen’s room and bit her. The Queen fainted. The sad news that the Queen had been bitten by a snake spread all over the Kingdom. Vaidyas came from far and near, but their medicine’s had no effect. No one could revive the Queen. Finally, the King declared that anyone who could revive the Queen. Finally, the King declared that anyone who could cure the Queen would  be handsomely rewarded. Many people went to the palace but all of them failed. “I can cure the Queen”, Krishnan told the guards. At once they took him to the palace and the King took him to the Queen. Krishnan sat beside the Queen and placed his hand on her forehead. Soon, she opened her eyes and sat up. The King was overjoyed and shed tears of happiness. He embraced Krishnan and thanked him. “Your Majesty”, said Krishnan. “I was sent to prison for a crime I did not commit.” Krishnan told the King the whole story. The King was fuming with rage when he heard what the goldsmith had done. He at once had the goldsmith arrested the King then presented Krishnan with a large house and a thousand pieces of gold. Krishnan sent for his family and they all lived happily ever after.

41. Why did Krishnan decide to leave his village ?

(1)   As he could not find much work in his own village and his family had to starve sometimes because of it.

(2)   As his family had requested him to do so.

(3)   As his village people had asked him to leave their village and look for work somewhere else.

(4)   As he wanted to search for food in a village different from his own.

(5)   None of the above

Answer: (1)

42. Why did the jaguar, the monkey and the snake tell Krishnan not to save the man in the well ?

(1)   As the man in the well was a goldsmith

(2)   As the man in the well had cheated the snake, the monkey and the jaguar

(3)   As the man in the well was a thief

(4)   As the snake, the monkey and the jaguar hated the man as they had known him for a very long time

(5)   None of the above

Answer: (5)

43. Why was Krishnan afraid to save Naagesh from the well ?

(1)   As Naagesh had threatened him with dire consequences.

(2)   As he thought Naagesh would eat him.

(3)   As he thought Naagesh would bite him once he was out of the well.

(4)   As he thought that Naagesh would capture him as soon as he got out of the well.

(5)   None of the above

Answer: (3)

44. Why did Krishnan go to meet Seth Ghanshyamdas ?

(1)   As he thought that Seth Ghanshyamdas could help him in selling the ornaments gifted to him by Shersingh

(2)   As he knew that Seth Ghanshyamdas  had contact with the King which could prove to be beneficial

(3)   As Seth Ghanshyamdas had requested Krishnan to sell ornaments only to him

(4)   As Krishnan was extremely fond of Seth Ghanshyamdas

(5)   None of the above

Answer: (1)

45. What did Bali do after seeing Krishnan at h is house ?

(A)  He gave Krishnan directions to Shersing’s house.

(B)  He welcomed Krishnan to his house.

(C) He offered tasty fruits to Krishnan.

(1)   Only A

(2)   Only B

(3)   Only C

(4)   B and C

(5)   A and C

Answer: (4)

46. What plan did Naagesh have to save Krishnan from the dungeon ?

(1)   That h e would sneak Krishnan out of the dungeon without anyone noticing

(2)   That he would bite the King and make him unconscious

(3)   That he would bite Krishnan and make everyone believe that he was dead

(4)   That he would enter the Queen’s chamber and scare her

(5)   None of the above

Answer: (5)

47. What did Seth Ghanshyamdas tell the King about Krishnan?

(1)   That Krishnan had brought fake ornaments for selling

(2)   That Krishnan was an honest Brahmin who had left his village

(3)   That Krishnan had killed the Prince

(4)   That Krishnan had brought those ornaments for selling which had been made for the missing Prince

(5)   None of the above

Answer: (4)

48. What did the King do on learning the truth about Krishnan and Seth Ghanshyamdas ?

(1)   He put Krishnan back in the dungeon as  he still held Krishnan responsible for the Prince’s death

(2)   He called for Krishnan’s wife and family

(3)   He presented gold to Krishnan and also a house to live in

(4)   He congratulated the snake on his efforts to save Krishnan

(5)   None of the above

Answer: (3)

49. What did the King do to save the Queen after even the Vaidyas failed to revive her ?

(1)   He punished the snake for having harmed the Queen

(2)   He announced a reward to anyone who could cure the Queen

(3)   He immediately called for Krishnan to cure the Queen

(4)   He asked his guards to immediately look for someone who could cure the Queen

(5)   None of the above

Answer: (2)

50. What can possibly be the moral of the story ?

(1)   Trust oneself before trusting overs

(2)   A good deed never goes in vain

(3)   You cannot change people but you can change yourself

(4)   Try and try until you succeed

(5)   One m ust be the change one wishes to see in this word

Answer: (2)

Directions (Q. 51-53) : Choose the word/group of words which is most similar in meaning to the word/group of words printed in bold as used in the passage.

51. GO

(1)   report

(2)   live

(3)   send

(4)   leave

(5)   depart

Answer: (2)

52. HUMBLE

(1)   elegant

(2)   polite

(3)   modet

(4)   real

(5)   vast

Answer: (3)

53. SEEK

(1)   hunt for

(2)   watch for

(3)   modet

(4)   real

(5)   vast

Answer: (4)

Directions (Q. 54-55) :  Choose the word/group of words which is most opposite in meaning to the word/group of words printed in bold as used in the passage.

54. CONTINUED

(1)   remanded

(2)   presented

(3)   rested

(4)   carried on

(5)   stopped

Answer: (5)

55. HANDSOMELY

(1)   Meagrely

(2)   tidily

(3)   ugly

(4)   raggedly

(5)   plenty

Answer: (1)

Directions (Q. 56-60) : Rearrange the following six sentences (A), (B), (C) (D), (E) and (F) in the proper sequence to form a meaningful paragraph; then answer the questions given below them.

(A) On touring the whole world and finding no couple who was perfectly happy, the young couple understood that it is very difficult to find perfect happiness anywhere in the world.

(B) There was a young couple who led a very happy life together.

(C) One day, they heard that a wise old man had come to town; he could solve all kinds of problems and guide people.

(D) The wise old man told them. Travel around the world and seek a man and a woman who are perfectly happy as a couple.

(E) So the couple decided to visit the wise old man and tell him their worry.

(F) The only thing that they worried about was, whether their happiness would last forever or would they too have to face problems.

56. Which of the following should be the FIRST sentence after rearrangement ?

(1)   A

(2)   B

(3)   C

(4)   D

(5)   E

Answer: (2)

57. Which of the following should be the SECOND sentence after rearrangement ?

(1)   A

(2)   B

(3)   C

(4)   D

(5)   F

Answer: (5)

58. Which of the following should be the THIRD sentence after rearrangement ?

(1)   A

(2)   B

(3)   C

(4)   D

(5)   E

Answer: (3)

59. Which of the following should be the FOURTH sentence after rearrangement ?

(1)   B

(2)   C

(3)   D

(4)   E

(5)   F

Answer: (4)

60. Which of the following should be the LAST (SIXTH) sentence after rearrangement ?

(1)   A

(2)   B

(3)   D

(4)   E

(5)   F

Answer: (1)

Directions (Q. 61-65) : Which of the phrases (1), (2), (3) and (4) given below each sentence should replace the phrase printed in bold in the sentence to make it grammatically correct ? If the sentence is correct as it is given and no correction is required, mark (5) as the answer.

61. A young and successful executive was travelling down a neighbourhood street, going a bit to fast in his new car.

(1)   a bit too fastly

(2)   a bit as fast

(3)   a bit to fastly

(4)   a bit too fast

(5)   No correct required

Answer: (4)

62. All she could think about was the beautiful dress and how she could earn enough money to buy it.

(1)   All she can think

(2)   All she could thought

(3)   All she can thought

(4)   All she can thinking

(5)   No correct required

Answer: (5)

63. He told his employer of his plans to leave the business to lead a more leisure life.

(1)   more leisurely life

(2)   many leisurely life

(3)   many leisured life

(4)   more leisurely live

(5)   No correct required

Answer: (1)

64. Padma could convince anyone with her talks as she h ad the gift of the gabbing.

(1)   gifting of the gabbing

(2)   gift of the gab

(3)   gifting of the gab

(4)   gift off the gab

(5)   No correct required

Answer: (2)

65. For countries undergoing a recession, large cuts in public spending seem to be the ordering of the day.

(1)   be the ordering of days

(2)   being the order of the day

(3)   be the order of the day

(4)   being the ordering of days

(5)   No correct required

Answer: (3)

Directions (Q. 66-70) : In each question below, a sentence with four words printed in bold type is given. These are numbered as (1), (2), (3) and (4). One of these four words printed in bold may be either wrongly spelt or inappropriate in the context of the sentence. Find out the word which is wrongly spelt or inappropriate, if any. The number of that word is your answer. if all the words printed in bold are correctly spelt and also appropriate in the context of the sentence, mark (5), ie. “All correct’ as  your answer.

66. The whole (1) / time she walked with her child in her arms the only thing (2) / that worried (3) / her was her son’s (4) / All correct (5)

Answer: (4)

67. When the young artist returned (1) / to his village, his family held a festive (2) / dinner on it’s lawn to celebrate his triumpant (3) / homecoming. (4) / All correct (5)

Answer: (3)

68. Had she not suppressed (1) / all the details of her Company ‘s project (2) / her Company would hae bagged (3) / the (4) / All correct (5)

Answer: (1)

69. She trusted Mira with all her heart (1) / and thus handled (2) / over her life’s (3) /savings to her (4) / All correct (5)

Answer: (2)

70. It is difficult (1) / to see the picture (2) / when you are inside (3) / the (4) / All correct (5)

Answer: (1)

Directions (Q. 71-80) : In the following passage there are blanks, each of which has been numbered. These (numbers are printed below the passage and against each, five words are suggested, one of which fits the blank appropriately. Find out the appropriate word in each case.

One day a father of a very wealthy family (71) his son on a trip to the country with the purpose of (72) his son how the  poor people live so he could be thankful for his wealth. They spent a (73) of days and nights on the farm of what would be considered a (74) poor family. On their (75) from their trip, the father asked his son, “how was the trip ? It was great, Dad.” “Did you see how  poor people can be ?”, the father asked. “oh yeah”, said the son. “So what did you (76) from the trip ?”, asked the father. The son answered, “I saw that we have one dog and they had four. We have a pool that (77) to the middle of our garden and they have a creek that has no end.” “We have imported lanterns in our garden and they have the stars at night.” “our patio reaches to the front yard and they have the (78) horizon.” “We have ; a small piece of land to live on and they have fields that go beyond our sight.” “We have (79) who serve us, but they serve others.” “We buy our food, but they grow theirs.” “We have walls around our (80) to, protect  us; they have friends to protect them.” With this the boy’s father was speechless. Then his son added, “Thanks dad for showing me how poor we are”.

71.

(1)   took

(2)   beat

(3)   drag

(4)   mould

(5)   showed

Answer: (1)

72.

(1)   presenting

(2)   requesting

(3)   tell

(4)   trusting

(5)   showing

Answer: (5)

73.

(1)   two

(2)   couple

(3)   much

(4)   few

(5)   many

Answer: (2)

74.

(1)   major

(2)   some

(3)   sorrow

(4)   very

(5)   astutely

Answer: (4)

75.

(1)   lane

(2)   journey

(3)   leave

(4)   return

(5)   walking

Answer: (4)

76.

(1)   reveal

(2)   think

(3)   saw

(4)   believe

(5)   learn

Answer: (5)

77.

(1)   stands

(2)   reaches

(3)   swims

(4)   leak

(5)   watery

Answer: (1)

78.

(1)   more

(2)   scene

(3)   whole

(4)   last

(5)   lucky

Answer: (5)

79.

(1)   servants

(2)   mother

(3)   computers

(4)   relatives

(5)   man

Answer: (1)

80.

(1)   minds

(2)   selves

(3)   property

(4)   pillars

(5)   country

Answer: (3)

Test III

Quantitative Aptitude

Directions (Q. 81-85) : What will come in place of question mark (?) in the following questions ?

81. 42 + 385.66 + 4976.38 = ?

(1)   5234.46

(2)   5434.46

(3)   5434.66

(4)   5244.66

(5)   None of these

Answer: (2)

82. 

(1) 

(2) 

(3) 

(4) 

(5)   None of these

Answer: (4)

83. 

(1) 

(2) 

(3) 

(4) 

(5)   None of these

Answer: (1)

84. 16% of 250 + 115% of 480 = ?

(1)   522

(2)   588

(3)   582

(4)   498

(5)   None of these

Answer: (5)

85. 222 + √? = 529

(1)   45

(2)   2045

(3)   2025

(4)   48

(5)   None of these

Answer: (3)

86. 9845 – 3896 + 486 = ? – 1128

(1)   7365

(2)   7463

(3)   7536

(4)   7653

(5)   None of these

Answer: (5)

87. 55% of 860 + ?% of 450 = 581

(1)   24

(2)   28

(3)   32

(4)   36

(5)   None of these

Answer: (1)

88. 45 × 2.8 + 4.5 × 1.6 = ?

(1)   56.23

(2)   56.32

(3)   53.26

(4)   53.66

(5)   None of these

Answer: (3)

89. 

(1) 

(2) 

(3) 

(4) 

(5)   None of these

Answer: (4)

90. 

(1)   24

(2)   14

(3)   16

(4)   22

(5)   None of these

Answer: (2)

91. 2520 ÷ 14 ÷ 9 = ?

(1)   22

(2)   18

(3)   20

(4)   16

(5)   None of these

Answer: (3)

92. 1740 ÷ 12 × 4070 ÷ 110 = ?

(1)   5635

(2)   5365

(3)   5465

(4)   5445

(5)   None of these

Answer: (2)

93. 5760 ÷ 45 × 15 = ?

(1)   1890

(2)   1828

(3)   1820

(4)   1928

(5)   None of these

Answer: (5)

94. 

(1)   520

(2)   480

(3)   460

(4)   540

(5)   None of these

Answer: (1)

95. 2% of 250 + 1.8% of 400 = ?

(1)   14.8

(2)   15.75

(3)   14.75

(4)   15.2

(5)   None of these

Answer: (4)

Directions (Q. 96-100) : What will come in place of question mark (?) in the following number series ?

96. 7   13   25    49    ?

(1)   99

(2)   97

(3)   89

(4)   87

(5)   None of these

Answer: (2)

97. 5   6    10    19    ?

(1)   28

(2)   37

(3)   36

(4)   35

(5)   None of these

Answer: (4)

98. 8   9    20    63    ?

(1)   256

(2)   252

(3)   246

(4)   242

(5)   None of these

Answer: (1)

99. 11   13    16    20    ?

(1)   24

(2)   26

(3)   28

(4)   27

(5)   None of these

Answer: (5)

100. 608   304   152    76    ?

(1)   39

(2)   36

(3)   38

(4)   37

(5)   None of these

Answer: (3)

101. Which of the following has fractions in descending order ?

(1) 

(2) 

(3) 

(4) 

(5)   None of these

Answer: (1)

102. Difference between the digits of a two digit number is 5 and the digit in the unit’s place is six times the digit in the ten’s place. What is the number ?

(1)   27

(2)   72

(3)   16

(4)   61

(5)   None of these

Answer: (3)

103. 56% of a number is less than its 72% by 56. What is 70% of that number ?

(1)   300

(2)   235

(3)   240

(4)   350

(5)   None of these

Answer: (5)

104. Sum of five consecutive even numbers are 380. What is the second number in ascending order ?

(1)   76

(2)   78

(3)   74

(4)   72

(5)   None of these

Answer: (1)

105. 16 men can complete a piece of work in 7 days. In how many days will 28 men complete the same work ?

(1)   6 days

(2)   8 days

(3)   3 days

(4)   4 days

(5)   None of these

Answer: (4)

106. Find the average of the following set of numbers. 132, 148, 164, 128, 128, 136

(1)   142

(2)   136

(3)   138

(4)   144

(5)   None of these

Answer: (3)

107. Populations of two villages X and Y are in the ratio of 5 : 7 respectively. If the population of village Y increases by 25000 and the populations of village X remains unchanged the respective ratio of their populations becomes 25 : 36. What is the population of village X ?

(1)   625000

(2)   675000

(3)   875000

(4)   900000

(5)   None of these

Answer: (1)

108. A 240 m long train crosses a 300 m long platform in 27 s. What is the speed of the train in km/h ?

(1)   66

(2)   60

(3)   76

(4)   64

(5)   None of these

Answer: (5)

109. Vandana sells an article for Rs 3240 and earns a profit of 20%. What is the cost price of the article ?

(1)   Rs 2800

(2)   Rs 2820

(3)   Rs 2750

(4)   Rs 2700

(5)   None of the above

Answer: (4)

110. Sharma invested an amount of Rs 25000 in fixed deposit @ compound interest 8% per annum for two years. What amount Mr. Sharma will get on maturity ?

(1)   Rs 28540

(2)   Rs 29160

(3)   Rs 29240

(4)   Rs 28240

(5)   None of the above

Answer: (2)

111. Four-seventh of a number is equal to 40% of another number. What is the ratio between the first number and the second number respectively ?

(1)   5 : 4

(2)   4 : 5

(3)   10 : 7

(4)   7 : 10

(5)   None of these

Answer: (4)

112. Cost of 6 dozen apples and 8 dozen bananas is Rs 1400. What will be the cost of 15 dozen apples and 20 dozen bananas ?

(1)   Rs 3200

(2)   Rs 3500

(3)   Rs 3600

(4)   Rs 4200

(5)   None of these

Answer: (2)

113. Beena and Meena started a boutique investing amounts of Rs 35000 and Rs 56000 respectively. If Beena’s share in the profit earned by them is Rs 45000, what is the total profit earned ?

(1)   Rs 81000

(2)   Rs 127000

(3)   Rs 72000

(4)   Rs 117000

(5)   None of the above

Answer: (4)

114. Nandkishore gives 35% of the money he had to his wife and gave 50% of the money he had to his sons. Remaining amount of Rs 11250 he kept for himself. What was the total amount of money Nandkishore had ?

(1)   Rs 63750

(2)   Rs 75000

(3)   Rs 73650

(4)   Rs 72450

(5)   None of the above

Answer: (2)

115. Simple interest accrued on an amount in eight years @ 11% per annum is Rs 57200. What was the principal amount ?

(1)   Rs 72000

(2)   Rs 82000

(3)   Rs 75000

(4)   Rs 65000

(5)   None of these

Answer: (4)

Directions (Q. 116-120) : Study the following table carefully to answer these questions.

116. What is the average number of students studying Commerce from all the Institutes together ?

(1)   356

(2)   360

(3)   348

(4)   340

(5)   None of these

Answer: (5)

117. Total number of students studying Arts from Institutes A and B together is approximately. What per cent of the total number of students studying Computer Science from these two Institutes ?

(1)   84

(2)   85

(3)   88

(4)   90

(5)   95

Answer: (5)

118. Number of students studying Commerce from Institute D is what percent of the total number of students studying all the disciplines together from this Institute ?

(1) 

(2) 

(3) 

(4) 

(5)   None of these

Answer: (2)

119. What is the ratio between total number of students studying Science from Institutes C and D together and the total number of students studying Computer Science from these two Institutes together respectively ?

(1)   13 : 12

(2)   12 : 13

(3)   13 : 15

(4)   15 : 13

(5)   None of these

Answer: (1)

120. What is the average number of students studying all disciplines together from Institute E ?

(1)   312

(2)   310

(3)   302

(4)   304

(5)   None of these

Answer: (3)

Test IV

Reasoning Ability

121. How many pairs of digits are there in the number 9431658 each of which has as many digits between them in the numbers when the digits are rearranged ion ascending order ?

(1)   None

(2)   One

(3)   Two

(4)   Three

(5)   More than three

Answer: (2)

122. Four of the following five are alike in a certain way and so form a group. Which is the one that does not belong to that group ?

(1)   196

(2)   256

(3)   529

(4)   576

(5)   324

Answer: (3)

123. What should come next in the following letter series ?

A  C  E  G  I  K  M  O  B  D  F  H  J  L  N  A  C  E  G  I  K  M  B  D  F  H  J  L  A

(1)   B

(2)   C

(3)   F

(4)   D

(5)   None of these

Answer: (2)

124. If ‘+’ means ‘divided by’; ‘−‘ means ‘added to’; ‘×’ means ‘subtracted from’ and ‘÷’ means ‘multiplied by’; then 26 – 15 + 5 × 4 ÷ 2 = ?

(1)   15

(2)   20

(3)   25

(4)   18

(5)   None of these

Answer: (5)

125. Four of the following five are alike in a certain way and so form a group. Which is the one that does not belong to t hat group ?

(1)   RPN

(2)   WSU

(3)   HDF

(4)   LHJ

(5)   QMO

Answer: (1)

126. In a row of forty students R is fifth from the right end and there are ten students between R and D. What is D’s position form the left end of the row ?

(1)   26th

(2)   23rd

(3)   24th

(4)   25th

(5)   Data inadequate

Answer: (4)

127. In a certain code ORBITAL is written as CSPHMBU. How is CHARGER written in that code ?

(1)   BIDQSFH

(2)   BIDSSFH

(3)   BIDQQDF

(4)   DIBQSFH

(5)   None of these

Answer: (1)

128. Among A, B, C, D and E each having scored different marks in an examination, B scored more than C and E and less than A and D. C’s marks are not the lowest. Who scored the lowest marks ?

(1)   O

(2)   C

(3)   B

(4)   Data inadequate

(5)   None of these

Answer: (5)

129. How many such pairs are letters are there in the word OVERWHELM each of which has as many letters between them in the word as in the English alphabet ?

(1)   None

(2)   One

(3)   Two

(4)   Three

(5)   More than three

Answer: (5)

130. In a certain code BROWN is written as 531 @% and MEAN is written as 26©%. How is ROBE written in that code ?

(1)   3@16

(2)   3516

(3)   3156

(4)   3©16

(5)   None of these

Answer: (3)

131. How many meaningful English words can be made with the letters VLEI using each letter only once in each word ?

(1)   None

(2)   One

(3)   Two

(4)   Three

(5)   More than three

Answer: (5)

Directions (Q. 132-137) : Study the following arrangement carefully and answer the questions given below

R  S  #  3  $  M  D  P  1  4  F  ©  A  6  E  W  J  2  @  δ  K  8  Q  7  %  U  T  I  *  V  9

132. Which of the following is the seventh to the left to the nineteenth from the left end of the above arrangement ?

(1)   D

(2)   U

(3)   ©

(4)   δ

(5)   None of these

Answer: (3)

133. What should come next in the following series based on the above arrangement ?

53$  P4F  6WJ  δ8Q  ?

(1)   UI*

(2)   UT *

(3)   UIV

(4)   UTV

(5)   None of these

Answer: (1)

134. How many such vowels are there in the above arrangement each of which is immediately preceded by a symbol and immediately followed by a number ?

(1)   None

(2)   One

(3)   Two

(4)   Three

(5)   More than three

Answer: (2)

135. How many such symbols are there in the above arrangement each of which is immediately preceded by a number and immediately followed by a consonant ?

(1)   None

(2)   One

(3)   Two

(4)   Three

(5)   More than three

Answer: (2)

136. If all the symbols in the above arrangement are dropped, which of the following will be the sixteenth from the right end ?

(1)   F

(2)   W

(3)   J

(4)   δ

(5)   None of these

Answer: (1)

137. How many such consonants are there in the above arrangement each of which is immediately preceded by a letter and immediately followed by a number ?

(1)   None

(2)   One

(3)   Two

(4)   Three

(5)   More than three

Answer: (3)

Directions (Q. 138-143) : In the following questions, the symbols ?, $, * @ and © are used with the following meanings illustrated.

‘P $ Q’ means ‘P is neither equal to the nor greater than Q’.

‘P © Q’ means ‘P is neither equal to nor smaller than Q’.

‘P δ Q’ means ‘P is neither greater than nor smaller to Q’.

‘P @ Q’ mean ‘P is not smaller than Q’.

‘P * Q’ means ‘P is not greater than Q’.

In each question three statements showing relationship have been given, which are followed by there conclusions I, II and III. Assuming t hat the given statements are true, find out which conclusion(s) is/are definitely true.

138. Statements : M @ D, D δ K, K © R

Conclusion : I. R $ M

II. K δ M

III. K $ M

(1)   Only I is true

(2)   Only II is true

(3)   Only III is true

(4)   Either II or III and I are true

(5)   Either II or III is true

Answer: (4)

139. Statements : F * T, T $ N, N @ R

Conclusion : I. R $ T

II. N © F

III. F $ R

(1)   None is true

(2)   Only I is true

(3)   Only II is true

(4)   Only III is true

(5)   II and III are true

Answer: (3)

140. Statements : B © N, N @ R, F * R

Conclusions : B © R

II. F * N

III. R $ B

(1)   I and II are true

(2)   I and III are true

(3)   II and III are true

(4)   All I, II and III are true

(5)   None of the above

Answer: (2)

141. Statements : D $ M, M * B, B δ J

Conclusions : I. J © D

II. B @ D

III. J @ M

(1)   I and II are true

(2)   I and III are true

(3)   II and III are true

(4)   All I, II and III are true

(5)   None of the above

Answer: (2)

142. Statements : W δ K, K © F, F $ M

Conclusions : I. M © K

II. W @ F

III. F @ W

(1)   Only I is true

(2)   Only II is true

(3)   Only III is true

(4)   II and III are true

(5)   None is true

Answer: (5)

143. Statements : F @ T, T δ K, K * D

Conclusions : I. D @ F

II. F @ K

III. F @ T

(1)   II and III are true

(2)   I and III are true

(3)   I and II are true

(4)   All I, II and III are true

(5)   None of the above

Answer: (1)

Directions (Q. 144-149) : Study the following information carefully and answer the questions given below

P, A, D, Q, T, M, R and B are sitting around a circle facing at the centre. D is third to the left of T who is fifth to the right of P. A is third to the right of B who is second to the right of D. Q is second to the left of M.

144. Who is to the immediate right of D ?

(1)   M

(2)   Q

(3)   B

(4)   Data inadequate

(5)   None of these

Answer: (1)

145. Who is second to the right of M ?

(1)   B

(2)   R

(3)   T

(4)   Q

(5)   None of these

Answer: (3)

146. Who is second to the left of D ?

(1)   A

(2)   Q

(3)   B

(4)   P

(5)   Data inadequate

Answer: (4)

147. Who is third to the right of P ?

(1)   D

(2)   M

(3)   R

(4)   Data inadequate

(5)   None of the

Answer: (2)

148. Which of the following pairs represents the immediate neighbours of A ?

(1)   PT

(2)   PB

(3)   TQ

(4)   PD

(5)   None of these

Answer: (5)

149. In which of the following pairs the first person is sitting to the immediate right of the second person ?

(1)   DM

(2)   BT

(3)   RA

(4)   PQ

(5)   PA

Answer: (5)

Directions (Q. 150-155) : In each question below are three statements followed by three conclusion numbered I, II and III. You have to take the three given statements to be true even if they seem to be at variance from commonly known facts and then decide which of the given conclusions logically follows from the three given statements disregarding commonly known facts. Then decide which of the answers (1), (2), (3), (4) and (5) is the correct answer and indicate it on the answer sheet.

150. Statements : All cups are benches. Some benches are drums. All drums are kites.

Conclusions : I. Some kites are cups

II. Some kites are benches.

III. Some drums are cups.

(1)   None follows

(2)   Only I follows

(3)   Only II follows

(4)   Only III follows

(5)   II and III follow

Answer: (3)

151. Statements : Some bikes are cars. Some cars are trains. Some trains are buses.

Conclusions : I. Some buses are cars

II. Some trains are bikes.

III. Some buses are bikes.

(1)   None follows

(2)   Only I follows

(3)   Only II follows

(4)   Only III follows

(5)   I and II follow

Answer: (1)

152. Statements : All dogs are cats. Some cats are rats. All rats are mats.

Conclusions : I. Some mats are cats.

II. Some mats are dogs.

III. Some rats are cats.

(1)   Only I follows

(2)   Only II follows

(3)   Only III follows

(4)   I and III follow

(5)   None of the above

Answer: (4)

153. Statements : All pens are sticks. All sticks are rings. All rings are rods.

Conclusions : I. Some rings are pens.

II. Some rods are sticks.

III. Some rods are pens.

(1)   I and II follow

(2)   I and III follow

(3)   II and III follow

(4)   All I, II and III follow

(5)   None of the above

Answer: (4)

154. Statements : Some tables are chairs. All chairs are house. All houses are tents.

Conclusions : I. All houses are chairs.

II. Some tents are chairs.

III. Some houses are tables.

(1)   I and II follow

(2)   I and III follow

(3)   II and III follow

(4)   All I, II and III follow

(5)   None of the above

Answer: (3)

155. Statements : Some boxes are walls. No wall is road. All roads are rivers.

Conclusions : I. Some rivers are walls.

II. Some roads are boxes

III. No wall is river.

(1)   Only I follows

(2)   Either I or III follows

(3)   Only III follows

(4)   Only  II follows

(5)   II and III follow

Answer: (3)

Directions (Q. 156-160) : In each of the question given below which one of the five answer figures should come after the problem figures, if the sequence were continued ?

156. Problem Figures

Answer Figures

Answer: (3)

157. Problem Figures

Answer Figures

Answer: (4)

158. Problem Figures

Answer Figures

Answer: (5)

159. Problem Figures

Answer Figures

Answer: (1)

160. Problem Figures

Answer Figures

Answer: (2)

Test V

Marketing Aptitude/Computer Knowledge

161. In order to save an existing document with a different name you need to _______

(1)   Retype the document and give it a different name

(2)   Use the Save as command

(3)   Copy and paste the original document to a new document and then save

(4)   Use Windows Explorer to copy the document to a different location and then rename it

(5)   None of the above

Answer: (2)

162. A complier translates a program written in a high-level language into _______

(1)   Machine language

(2)   an algorithm

(3)   a debugged program

(4)   Java

(5)   None of the above

Answer: (5)

163. What is correcting errors in a program called ?

(1)   Compiling

(2)   Debugging

(3)   Grinding

(4)   Interpreting

(5)   None of these

Answer: (2)

164. The ________ of a system includes the programs or instructions.

(1)   hardware

(2)   icon

(3)   information

(4)   software

(5)   None of these

Answer: (4)

165. The primary purpose of software is to turn data into ________

(1)   Websites

(2)   information

(3)   programs

(4)   objects

(5)   None of these

Answer: (3)

166. A ________ contains specific rules and words that express the logical steps of an algorithm.

(1)   programming language

(2)   syntax

(3)   programming structure

(4)   logic chart

(5)   None of the above

Answer: (3)

167. CPU stands for ________

(1)   Computer Processing Unit

(2)   Central Processing Unit

(3)   Computer Protection Unit

(4)   Central Processing Upload

(5)   None of the above

Answer: (2)

168. What would you do to highlight a word ? You position the cursor next to the word, and then _____

(1)   Drag mouse while holding button down

(2)   Click mouse once

(3)   Roll mouse around

(4)   Roll and then click mouse

(5)   None of the above

Answer: (1)

169. Which one of the following software applications would be the most appropriate for performing numerical and statistical calculations ?

(1)   Database

(2)   Document processor

(3)   Graphics package

(4)   Spreadsheet

(5)   None of the above

Answer: (4)

170. The background of any Word document _________

(1)   is always white colour

(2)   is the colour you preset under the Options menu

(3)   is always the same for the entire document

(4)   can have nay colour you choose

(5)   None of the above

Answer: (4)

171. What is the default file extension for all Word documents ?

(1)   TXT

(2)   WRD

(3)   FIL

(4)   DOC

(5)   None of these

Answer: (1)

172. Text in a column is generally aligned ________

(1)   justified

(2)   right

(3)   center

(4)   left

(5)   None of the above

Answer: (1)

173. Back up of the data files will help to prevent _________

(1)   loss of confidentiality

(2)   duplication of data

(3)   virus infection

(4)   loss of data

(5)   None of the above

Answer: (4)

174. In page preview mode ______

(1)   You can see all pages of your document

(2)   You can only see the p age you are currently working

(3)   You can only see pages that do not contain graphics

(4)   You can only see the title page of your document

(5)   None of the above

Answer: (1)

175. A _________ is an electronic device that process data, converting it into information.

(1)   computer

(2)   processor

(3)   case

(4)   stylus

(5)   None of these

Answer: (2)

176. File extensions are used in order to ______

(1)   name the file

(2)   ensure the filename is not lost

(3)   identify the file

(4)   identify the file type

(5)   None of the above

Answer: (3)

177. Which is the part of the computer system that one can physically touch ?

(1)   data

(2)   operating system

(3)   hardware

(4)   software

(5)   None of these

Answer: (3)

178. Reusable optical storage will typically have the acronym ______

(1)   CD

(2)   DVD

(3)   ROM

(4)   RW

(5)   None of these

Answer: (3)

179. ________ is processed by the computer into information.

(1)   Data

(2)   Numbers

(3)   Alphabets

(4)   Pictures

(5)   None of these

Answer: (1)

180. The most common type of storage devices are ________

(1)   persistent

(2)   optical

(3)   magnetic

(4)   flash

(5)   None of these

Answer: (2)

181. Market innovations means _______

(1)   design new products

(2)   new styles of marketing

(3)   new ideas in sales steps

(4)   1 and 2

(5)   All 1, 2 and 3

Answer: (5)

182. Market Penetration connotes ________

(1)   Covering a wide area of the Market for sales

(2)   Entering the buyers’ houses

(3)   Entering the sellers’ houses

(4)   Entering all shops and business houses

(5)   All of the above

Answer: (5)

183. Market Penetration can be possible through _________

(1)   more calls to the same buyers

(2)   more calls to many buyers

(3)   surrogate marketing

(4)   alternate marketing

(5)   All of the above

Answer: (5)

184. Cross selling mean ________

(1)   one salesman selling to another salesman

(2)   selling across territories

(3)   selling across countries

(4)   selling additional products to existing customers

(5)   All of the above

Answer: (4)

185. Cross selling can be resorted to, by _______

(1)   all sales persons

(2)   all employees

(3)   all employees

(4)   outsourced agencies

(5)   all service providers

Answer: (5)

186. Cross selling is very effective in the sale of one of the following _______

(1)   Debit cards

(2)   Credit cards

(3)   Internet Banking

(4)   Auto loans

(5)   All of these

Answer: (3)

187. Target market for Debit Cards is ______

(1)   all existing account holders

(2)   all sales persons

(3)   all NRI’s

(4)   all HNI’s

(5)   All of the above

Answer: (5)

188. Target market for Home Loans is _________

(1)   all builders

(2)   all housing societies

(3)   agriculturists

(4)   All of these

(5)   None of these

Answer: (2)

189. SME means ________

(1)   Small And Medium Enterprises

(2)   Small Marketing Enterprises

(3)   Small Scale Marketing Entities

(4)   Small And Medium Establishments

(5)   All of the above

Answer: (1)

190. One of the following is not a target group for SME loans _______

(1)   all professionals

(2)   large industries

(3)   truck operators

(4)   beauty parlours

(5)   hotels and restaurants

Answer: (2)

191. Financial Inclusion means _______

(1)   Opening Accounts of Finance Companies

(2)   Financial Analysis of Balance Sheet figures

(3)   Opening Accounts of HNI’s

(4)   Opening Accounts NRI’s

(5)   Opening Accounts of underprivileged persons

Answer: (2)

192. Saving Accounts with zero balance can be opened be _______

(1)   persons below BPL

(2)   under Financial scheme

(3)   students

(4)   as per Bank’s Policies

(5)   None of the above

Answer: (2)

193. Lead generation is _________

(1)   a pre-sales function

(2)   a function of the customer

(3)   a function of the manufacturing department

(4)   a post sales function

(5)   All of the above

Answer: (5)

194. Team building is required _______

(1)   only for lead generation

(2)   only for after sales service

(3)   for cross selling

(4)   All of the above

(5)   None of the above

Answer: (4)

195. For successful marketing _______

(1)   Only the sales person sells

(2)   Only finance department sell

(3)   Only front office persons sell

(4)   Only back office persons sell

(5)   The whole organization sells

Answer: (1)

196. In modern day marketing, the benefits of selling extend to _______

(1)   Only products and services

(2)   Only after sales services

(3)   Lifelong relationship with the buyer

(4)   All of the above

(5)   None of the above

Answer: (1)

197. For sustained relationship with the buyer, one of the following is necessary ________

(1)   Continuity

(2)   Consistency

(3)   Understanding

(4)   Empathy

(5)   All of these

Answer: (5)

198. Out sourcing means device rendered by ________

(1)   outside agencies

(2)   other departments of the company

(3)   employees, other than the sales persons

(4)   marketing department

(5)   All of the above

Answer: (1)

199. The performance of a sales person can be enhanced by ________

(1)   increasing the sales incentives

(2)   increasing the number of products to be sold

(3)   appropriate training

(4)   All of the above

(5)   None of the above

Answer: (4)

200. Sales Promotion involves. Find the incorrect option ________

(1)   Building Product Awareness

(2)   Creating Interest

(3)   Providing Information

(4)   Designing new products

(5)   None of the above

Answer: (3)

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