LABOUR WELFARE AND INDUSTRIAL RELATIONS
Paper – II
Note : This paper contains fifty (50) objective type questions of two (2) marks each. All questions are compulsory.
1. Who identified the basic elements of work known as ‘therbligs’ ?
(A) Henry L. Gantt
(B) Frank B. Gilbreth
(C) F.W. Taylor
(D) All of the above
2. Who among the following concluded that the factory was a social system and informal groups at work place play a vital role in industrial affairs ?
(A) Elton Mayo
(B) Henry Fayol
(C) Blake and Mouton
(D) Herzberg
3. Arrange the steps of decision making process in the correct sequence :
a. analysis of alternatives
b. identification of decision criteria
c. implementation of alternative
d. identification of problem
e. selection of alternative
(A) d, b, a, e, c
(B) d, a, b, e, c
(C) d, a, b, c, e
(D) d, a, e, b, c
4. Departmentation is
a. structuring work to accomplish organisational goals
b. visual display of organisation structure
c. grouping of jobs on some basis
d. arranging jobs in a hierarchy
(A) a and b only
(B) b and c only
(C) a only
(D) c only
5. The tendency of people to expend less effort when working collectively than when working individually is called
(A) Social loafing
(B) Socialising
(C) Adjourning
(D) Social action
6. Personnel Management is essentially a
(A) Matrix function
(B) Line function
(C) Staff function
(D) Line & staff function
7. Which of the following comes under the scope of line and staff relationship ?
(A) The relationship between works manager and maintenance engineer
(B) The relationship between works manager and personnel manager
(C) The relationship between personnel manager and development engineer
(D) The relationship between the public relation officer and the public
8. The broad statement of the duties and responsibilities of a Job or position is called
(A) Job description
(B) Job specification
(C) Job analysis
(D) Job evaluation
9. The function of attracting, acquiring and inducting Human Resources in an organisation is called
(A) Selection
(B) Recruitment
(C) Staffing
(D) Training and Placement
10. Wage Boards Fix wages for employees at
(A) Regional level
(B) Plant level
(C) National level
(D) Industry level
11. Which of the following is not a Simulation Technique of development ?
(A) In-basket
(B) Case study
(C) Sensitivity Training
(D) Management Games
12. Match the following Expression with the Ego states mentioned against them :
13. Selectivity in responding to information that is in conformity with one’s own feeling, is because of
(A) Cognitive Dissonance
(B) Perceptual Defence
(C) Filtering
(D) Mis-perception
14. When one group’s performance depends on another group’s performance, it may result into inter-group conflict. Such dependence is described as :
(A) Pooled interdependence
(B) Classical interdependence
(C) Reciprocal interdependence
(D) Sequential interdependence
15. The act of an organization which ‘re-examines its organisational structures, systems and procedures from time to time, even when the organisation is successful and has no problems necessitating such examination’ is known as :
(A) Performance Appraisal System
(B) Counteracting system
(C) Self-renewal system
(D) Development system
16. Match the following theories and the scientists who propounded them :
17. Which of the following sequence of group development process is correct ?
I. Performing
II. Norming
III. Forming
IV. Storming
V. Adjourning
Codes :
(A) V I II IV III
(B) III IV II I V
(C) III I II V IV
(D) I V III II IV
18. Assertion (A) : The content Theories of Motivation assume a direct relationship between Job Satisfaction and improved performance.
Reason (R) : Job satisfaction does not necessarily lead to work performance.
(A) (A) is true, (R) is false.
(B) (A) is false, (R) is true.
(C) Both(A) and (R) are true. (R) is not the correct explanation of (A).
(D) Both (A) and (R) are false. (R) is the correct explanation of (A).
19. When people give ‘Cause and Effect explanation’ to their behaviour, it is called
(A) Closure
(B) Stereotyping
(C) Attribution
(D) Inference
20. The term “Blind Spot” in the Johari Window refers to
(A) The ‘Public self’ which is known to others as well as to oneself.
(B) The ‘self’ which is known to others but not to oneself.
(C) The ‘self’ which is neither known to others nor to oneself.
(D) The motives, feelings, etc. which are known to oneself.
21. Which approach to industrial relations aims to combine social stability with adaptability and freedom ?
(A) Classical approach
(B) Neo-classical approach
(C) Pluralistic approach
(D) Social action approach
22. Which of the following statements about the Marxist approach to industrial relations is not correct ?
(A) It sees industrial conflict as synonymous with political and social conflicts.
(B) It considers pluralism as a mere illusion.
(C) It believes that capitalism cannot continue to maintain itself only by lowering the standard of living of the working class.
(D) It favours transformation of trade unions into revolutionary organisations.
23. Disputes that arise out of deadlocks in negotiations for a collective agreement are popularly known as
(A) Grievance Disputes
(B) Interest Disputes
(C) Recognition Disputes
(D) Unfair Labour Practice Disputes
24. In India, strikes in contravention of the provisions of which section(s) of the Industrial Disputes Act, are illegal ?
(A) Section 22
(B) Section 23
(C) Section 24
(D) All the above sections.
25. Which of the following statements about a conciliation officer is not correct ?
(A) He/she has no authority to pass a final order directing the parties to a dispute to act in a particular manner.
(B) He/she shall be deemed to be a public servant within the meaning of Section 21 of the Indian Penal Code.
(C) The appropriate government cannot appoint a conciliation officer for specified industries in a specified area.
(D) It is mandatory for the conciliation officer to hold conciliation proceedings if a dispute relates to a public utility service and a notice has been given.
26. Who emphasised that the trade union movement had emerged as labour’s reaction to the dominance of the machine in modern society ?
(A) G.D.H. Cole
(B) Selig Perlman
(C) Karl Marx
(D) Frank Tannenbaum
27. Any Union that caters to all employees working in a variety of industries under one owner located at the same place is categorised as
(A) Primary union of industrial type
(B) Primary union of general type
(C) Primary union of craft type
(D) Region-cum-industrial level union
28. Arrange the following trade union federations on the basis of their year of emergene from the earliest to the latest :
(a) CITU
(b) UTUC
(c) AITUC
(d) INTUC
(e) BMS
Codes :
(A) c, d, b, e, a
(B) a, e, b, d, c
(C) d, c, b, e, a
(D) c, b, d, a, e
29. Which of the following statements is/are true about trade unionism in India ?
a. It had moorings in the freedom struggle.
b. It had received patronage from employers.
c. It originated due to workers’ demands.
d. It originated due to imperatives of tripartite representation in the ILO.
Codes :
(A) Only a
(B) a and b
(C) a, c, d
(D) a, b, d
30. The ‘Socialist Manifesto’ for converting capitalist economy into a mixed economy was developed by
(A) Karl Marx
(B) G.D.H. Cole
(C) William Baveridge
(D) Sidney and Beatrice Webbs
31. The enactment of the Equal Remuneration Act, 1976 is associated with which of the following conventions of the ILO ?
(A) Convention No. 111, 1958
(B) Convention No. 100, 1951
(C) Convention No. 123, 1975
(D) Convention No. 118, 1964
32. The valuation of the assets and liabilities of the ESI corporation shall have to be made at an interval of
(A) Two years
(B) Five years
(C) Four years
(D) Three years
33. When a conciliation proceeding relating to an industrial dispute ends without reaching a settlement, then under which of the following conditions it is deemed that conciliation proceeding has been concluded ?
(A) When the conciliation officer concludes the proceedings.
(B) When the conciliation officer submits the report to the appropriate Government.
(C) When the report of the conciliation officer is received by the appropriate Government.
(D) When the industrial dispute is referred to the Labour Court/Industrial Tribunal.
34. Which of the following statements relating to Labour legislation is not true ?
(A) It seeks to regulate the balance of power in the relationship between the employers and the Government.
(B) It aims to improve living conditions of the workers and their family members.
(C) It has implications for promoting labour efficiency.
(D) It protects minimum labour standards and improves working conditions.
35. Under the provisions of the Payment of Gratuity Act, 1972, employees working in a seasonal establishment and who have not been employed throughout the year, the employers shall be paid gratuity at the rate of
(A) 10 days of wages for every year
(B) 10 days of wags for every season
(C) 15 days of wages for every year
(D) 7 days of wages for every season
36. Under the Factories Act, 1948, the spread over period including rest interval in a day for an adult worker should not normally exceed
(A) 10 ½ hours
(B) 11 hours
(C) 12 hours
(D) 11 ½ hours
37. Which of the following conditions relating to claims under the Minimum Wages Act, 1948 is not true ?
(A) The authority to hear and decide for all claim cases shall be appointed by the appropriate Government.
(B) Any legal practitioner with a written authorisation from the concerned employee can make a claim application on behalf of the employer.
(C) Any claim application shall have to be presented within one year from the date on which minimum wages became payable.
(D) The Inspector with permission of the Authority appointed under the Act, can make a claim application for an employee.
38. What is the minimum amount of bonus payable to an adult employee during an accounting year ?
(A) Rs 1000
(B) Rs 100
(C) Rs 833
(D) Rs 750
39. What is the maximum amount of fine that can be imposed on an employee in a wage period under the Payment of Wags Act, 1936 ?
(A) Three percent of wage
(B) Five percent of wage
(C) Ten percent of wage
(D) Eight percent of wage
40. Who among the following ‘relatives’ of a deceased employee are dependants under the Employees’ Compensation Act, 1923 ?
i. Widowed mother
ii. a widower
iii. a minor child of a predeceased daughter
iv. a paternal grandparent
(A) Both i and iv
(B) i, ii and iii
(C) Both ii and iv
(D) Both i and ii
41. Assertion (A) : Labour Welfare is not social work being its result but an area of social work.
Reason (R) : As labour too needs the enabling help of social work professional, social work is no trespasses in the realms of labour welfare.
(A) (A) is right, (R) is wrong.
(B) (A) is wrong, (R) is right.
(C) (A) and (R) are wrong.
(D) (A) is right and (R) explains the (A).
42. Which of the following statements about ‘housekeeping’ is/are true ?
a. It believes in “a place for everything and everything in its place” principle.
b. It is a culture of maintaining cleanliness.
c. It is a system of arranging materials in order of their importance and frequency of use.
d. It talks about the infrastructural facilities provided by the organisation.
Codes :
(A) a, c
(B) a, b
(C) a, b, c
(D) a, b, c, d
43. Examines the following statements about industrial accidents and safety management. Indicate the one which is not relevant.
(A) Accident Proneness is a behavioural and attitudinal problem that some employees suffer from.
(B) Safety consciousness is not a trainable trait.
(C) Safety in industry can improve if the provisions laid down in the Factories Act, 1948 or any such relevant law are strictly followed.
(D) “Accidents do not just happen but are caused” is only partly true.
44. Match the following principles of labour welfare with the relevant themes :
45. Which of the following is an example of ‘extra-mural’ labour welfare ?
a. Co-operative credit society
b. Recreation facility
c. Library and Reading Rooms
d. Shelters and Rest Rooms
Codes :
(A) b and c
(B) a, b and c
(C) b, c and d
(D) c and d
46. Match the following concepts of labour with the relevant theme :
47. Which of the following is not a feature of labour market ?
(A) It is essentially local in character.
(B) It is not monopolistic.
(C) It is less mobile compared to commodity and capital markets.
(D) Monospony in the labour market is less common than monopoly.
48. Which of the following theories of wages is called as the ‘Iron Law of Wages’ ?
(A) Subsistence Theory
(B) The Standard of Living Theory
(C) The Wage Fund Theory
(D) The Residual Claimant Theory
49. Which of the following is not a factor that creates wage differentials ?
(A) Differences due to existence of non-competing groups.
(B) Non-equalizing differences
(C) Differences in Labour Quality
(D) Labour Market Perfections
50. On what basis the money wage can be converted into real wages ?
(A) Consumer Price Index
(B) Wholesale Price Index
(C) Retail Price Index
(D) Money Exchange Rate
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