LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
FIRST SEMESTER – NOVEMBER 2012
CO 1814 – MODERN MANAGEMENT PRACTICE
Date : 07/11/2012 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
SECTION – A
Answer ALL Questions: (10 x 2= 20)
- Explain the factors that affect ‘span of control.’
- Differentiate ‘routines’ from ‘procedures’.
- Enumerate the sources of ethical standards in business.
- What is TQM?
- Are Indian Business Leaders good enough?
- What is a Virtual Organisation?
- What makes a ‘group’ grow into a ‘team’?
- Given an opportunity, is it right for a business to maximize profits?
- Identify any two differences between Chinese and Western Management Styles.
- Why is it important to ‘Describe’ than ‘Evaluate’ while developing people?
SECTION – B
Answer any FIVE questions: (5 x 8 = 40)
- Is ‘Change’ constant in a Business Environment? Explain, keeping in mind Virginia Satir’s
Model of ‘Change’
- Differentiate ‘Transactional Leaders’ from ‘Transformational Leaders.’
- Explain the BCG Matrix. Describe its utility to an Organisation’s strategy framework.
- Comment on any TWO phases of the ‘Hawthorne Experiment.’
- Can Modern Management be used as a tool to establish Equity and Quality of Life in the
world?
- What are the successful strategies adopted by a ‘responsive organisation’?
- How will Job-enrichment result in ‘Motivation’ for employees?
- What are the usual conflicting situations that occur in a team? How are they managed?
SECTION – C
Answer any TWO questions: (2 x 20 = 40)
- What are the fundamentals of Organizing? Explain with examples how delegation is good
and can save money and time, help in building skills, and motivate people.
- Critically analyse Herzberg and Maslow’s theories on Motivation. Are they both relevant
in Modern times?
- A) Critically evaluate Henry Mintsberg’s ideas on ‘Roles of Managers’ in the Indian
context. B) Why is 6-Sigma and ISO certification critical in Modern Businesses?
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