LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
B.Com. DEGREE EXAMINATION – COMMERCE
SECOND SEMESTER – APRIL 2011
CO 2501/CO 2500 – BUSINESS MANAGEMENT
Date : 08-04-2011 Dept. No. Max. : 100 Marks
Time : 9:00 – 12:00
SECTION – A
ANSWER ALL QUESTIONS: (10 x 2 = 20 Marks)
- Depict Maslow’s theory by means of a diagram.
- Write a note on apprenticeship training.
- What do you understand by primacy of planning?
- Identify the essential qualities of a good leader.
- What are three elements of delegation?
- Why do we call management as an art?
- Explain the Hawthorne effect.
- What is a stress interview?
- State the stages in the selection process.
- Write a short note on use of computers in managing information.
SECTION – B
ANSWER ANY FIVE QUESTIONS: (5 x 8 = 40 Marks)
- Explain the functional responsibilities of line and staff.
- Discuss briefly the procedure of scientific management.
- Explain Herzberg’s theory of motivation.
- Identify the organizational barriers to effective communication.
- Briefly explain the principles of Decentralization.
- Explain the styles of leadership on the managerial grid.
- What are the characteristic of an ideal control system?
- ‘Decision tree analysis facilitates effective decision-making’. Explain
SECTION – C
ANSWER ANY TWO QUESTIONS: (2 x 20 = 40 Marks)
- Discuss the various methods and types of planning.
- Explain the process of MBO.
- Discuss the fourteen principles of Henry Fayol.