LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP
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FIRST SEMESTER – November 2008
BC 1500/CR 1501 – BUSINESS MANAGEMENT
Date : 12-11-08 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
PART A (10×2=20marks)
- Answer ALL questions
- What is the essence of Scientific Management?
- What are the important characteristics of a strategy?
- Define Decision Tree. What are the important components?
- What is Scalar principle.
- Explain Development of Personnel in a few lines.
- What is Sensitivity Training?
- What are the important characteristics of Leadership?
- What are the basic elements of the Communication Process?
- What are the various steps in the Control Process?
10.What is Critical Point Control?
PART B
- Answer any FIVE questions (5×8=40 marks)
- What are the important skills required by the manager of a modern enterprise to do his job
efficiently and effectively?
- Discuss the findings and conclusions arrived at by ‘ELTON MAYO’ And his team after the
conduct of ‘HAWTHORNE EXPERIMENTS’.
- Define Strategic Planning and Operational Planning. Bring out the important points of differences
between the two.
- Define Objective. What are the essentials of Valid Objectives?
- Discuss the important elements of organization.
- What is an Organization Mannual? Write a brief note on the various Organization Mannuals.
- Define Training. Why is training needed?
- Discuss various step in the Motivational Process.
PART – C
III. Answer any TWO questions (2×20=40marks)
- Explain in detail the Fundamental Principles of Planning.
- Explain in detail various obstacles which come in the way of Effective Delegation.
21.Define Control. Discuss the Features of an Ideal Control System.