LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SEC.

SIXTH SEMESTER – APRIL 2011

BC 5504/BC 6601 – OFFICE MANAGEMENT

 

 

 

Date : 20-04-2011              Dept. No.                                                  Max. : 100 Marks

Time : 1:00 – 4:00

 

SECTION-A

Answer all questions                                                                                                             (10×2=20)

 

1. Define the term office management.
2. What is meant by Layout?
3. What is Record management?
4. Explain the term Communication.
5. Define Budget.
6. Explain any two functions of an office.
7. Explain any two Qualities of a Supervisor.
8. What is the object of classification of data?
9. Explain any two functions of an office manager.
10. What is meant by “Forms”?

 

SECTION-B

Answer any Five questions                                                                                                   (5×8=40)

 

11. Explain the various departments of a modern office.
12. Explain the types of communication.
13. Define office layout and list its objectives.
14. How can budgetary control help in controlling office costs? Discuss the limitations.
15. Explain the different types of office reports.
16. What is mailing service? State how would you plan mailing service.
17. What are the essential requirements of a good system of controlling office stationery?
18. Explain the functions of a Supervisor.

 

SECTION-C

 

Answer any two questions:                                                                                                  (2×20=40)

 

19. Explain the Various methods of Filing.
20. Explain the functions of Office Management.
21. What are the Various Sources of collection of Data?

 

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