LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

   B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

OA 11

FIFTH SEMESTER – November 2008

BU 5505 – HUMAN RESOURCE MANAGEMENT

 

 

 

Date : 10-11-08                     Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A

 

Answer the following.                                                                        (10 x 2 = 20 marks)

 

1. Define Human Resources Management.
2. What is Human Resources Planning?
3. How is training different form development?
4. What are Hygienic Factors?
5. What is progressive discipline?
6. Define Recruitment.
7. What is an aptitude test?
8. What are grievances?
9. What is performance appraisal?
10. What is job analysis?

 

PART – B

 

Answer any FIVE questions (Answers should not exceed 2 pages each) (5 x 8 = 40 marks)

 

1. Explain the changing roles of a HR Manager.  How does he play the role as a strategic business partner?
2. State the objectives of recruitment.
3. Explain the different kinds of employment interviews.
4. Lay down a good grievance procedure for a IT Company.
5. How is Job Description different from job specification?
6. How would you assess and evaluate the effectiveness of a training programme?
7. How will you deal with surplus manpower in an organisaton?  Is voluntary reteriment a suitable answer to the problem?
8. Explain the different kinds of on the job training?

 

 

PART – C

 

Answer any TWO questions (Answers should not exceed 6 pages each) (2 x 20 = 40 marks)

 

1. Explain the different traditional methods of performance appraisals bringing out their merit and demerits.
2. Explain Maslow’s hierarchy of needs.  Explain the Hygiene.  Motivator theory of Fredrick Herzberg.
3. Explain the different kinds of  off the job training programmes.  Explain the merits and demerits of each one of them.

 

Go To Main Page