LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Sc.

HC 07

/B.C.A./B.Com/BBA DEGREE EXAMINATION

(Comp. Sci., Comp. App., Commerce, Bus. Adm.)

FOURTH SEMESTER – APRIL 2007

CS 4202 / CA 4202 – KNOWLEDGE BASED DOMAIN

 

 

Date & Time: 25/04/2007 / 9:00 – 12:00              Dept. No.                                                         Max. : 100 Marks

 

 

Part – A

Answer ALL the questions                                                                          10 * 2 = 20

 

1. Define Knowledge
2. Market Value of Product / Organization is not dependent on the Assets possessed by that

Organization. Is this statement true or False?

3. How knowledge succeeds Information and data in empowering an organization’s crucial

decisions?

4. What is called as Implicit Knowledge?
5. Why should Organizations be People-centered and not Process-centered, while offering Services?
6. What is called as Head Count?
7. Define the term Demographics.
8. Write the meaning for the term Training.
9. Write about ESOP.
10. How knowledge will help Organizations to make Money?

 

Part – B

Answer ALL the questions                                                                          5 * 8 = 40

 

11. (a) Write Organizational structure drivers and personnel focused drivers.

OR

(b)    List the Drivers Name in knowledge centric drivers-technology drivers,

Organizational-structure drivers.

12. (a) Discuss the Implementation of KM for an Educational Institution.

OR

(b)     How will you Implement KM for a Non- Profit Women Self-Help Group.

13. (a) Explain in detail about New Product Development.

OR

(b)    Brief the process of Replacing Papers in an Organization.

14.(a)    Discuss the concepts of Business Decision Making.

OR

(b)    Brief the steps to be followed for Correspondence Management.

15.(a)    Explain in detail about Rewards for Knowledge.

OR

(b)    Discuss in length about Skills-Alignment

Part – C

Answer any TWO Questions                                                                       2 * 20 = 40

 

16. (a)   Explain Process drivers and Economic drivers.

(b)   Mention the 10 Steps in the Road Map of KM Implementation.

17. (a) Explain detail about various types of Performance Reviews.

(b)   Why is Training required in Organizations and explain the process of

Training.

18. (a) Write in detail about Employee Management.

(b)   How does the study of Demographics impact the Employee Selection, Training, Appraisal and

Retention?

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Sc. DEGREE EXAMINATION – COMMERCE

FOURTH SEMESTER – APRIL 2012

CS 4204 – KNOWLEDGE BASED DOMAIN

 

 

Date : 19-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

SECTION – A

ANSWER ALL THE QUESTIONS:                                                                                          (10*2=20)

 

1. What is Knowledge?
2. Define the two types of Knowledge.
3. Write down any four differences between Information and Knowledge.
4. List down the filters that are used to converts data to information.
5. Define Process.
6. What is Service Blue printing?
7. What is Business Plan?
8. Write down the definition for Staffing.
9. Define the term ESOP’s.
10. What is Knowledge Based firm?

 

SECTION –B

ANSWER ALL THE QUESTIONS:                                                                                           (5*8=40)

 

11. (a) What is value that Knowledge Management brings into our Business? Explain in

Detail.

(OR)

(b) Explain briefly about  creating a Knowledge Edge.

 

12. (a) How data’s are converted into Knowledge?

(OR)

(b) Write down the differences between Tacit and Explicit Knowledge.

 

13. (a)Write a Short Notes on Customer utility model.

(OR)

(b)What are all causes of New Product Failures? Explain in detail.

 

14. (a) Explain about the stages involved in Sales Management.

(OR)

(b) Write short notes on Expense Management.

 

15. (a) How to make money from Knowledge? Explain in detail.

(OR)

(b)Explain about Knowledge growth Model of the firm.

 

 

SECTION – C

 

ANSWER ANY TWO QUESTIONS:                                                                                      (2*20=40)

 

16. (a) Explain in detail about Drivers in Knowledge Management.

(b) Discuss about The levels of Professional Knowledge.

 

17. (a) Elaborate in detail About Process Design.

(b) How to Developing a Performance Appraisal? Explain in detail.

 

18. (a) Discuss in detail about How Knowledge Management Are used in Organization

With an example.

(b) Explain in detail about New Product Development.

 

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