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             LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 42

SECOND SEMESTER – APRIL 2006

                                          CO 2809 – MODERN MANAGEMENT PRACTICE

 

 

Date & Time : 24-04-2006/9.00-12.00         Dept. No.                                                       Max. : 100 Marks

 

 

PART – A      (10 ´ 2 = 20)

Answer the following concepts in Five lines each.

1. Management by objectives
2. Strategic Management
3. Decision Making
4. Matrix Structure
5. Corporate Environment Management
6. Motivation
7. Leadership
8. Technology
9. Total Quality Management
10. Bench marking

PART – B (5 ´ 8 = 40)

 

Answer any FIVE questions. (Answer should not exceed 2 pages each)

11. What are the important qualities of good business leaders? What are the recent trends in leadership?
12. Explain the three broad skills of an effective manager. Illustrate with diagrams.  What are the levels in management?
13. Present arguments for and against social involvement in business.
14. Explain the steps involved in strategic planning. What are the different kinds of growth strategies and defensive strategies.
15. Differentiate between mechanistic structures and organic structures.
16. How does Victor Vroom and Porter Lawler analyze motivated behaviour.
17. Explain the characteristics of a team. What strategies would you adopt to build effective teams?
18. Explain the steps involved in decision making. What are the advantages of group decision making?

PART – C (2 ´ 20 = 40)

Answer any TWO questions.  (Answers should not exceed 4-6 pages each)

19. What are the characteristics of excellent managed companies. What are the challenges and issues facing a manager in the 21^st

 

20. State the functions of corporate environment management what are the environment issues which are of great concern to a manager? What strategies are organizations adopting to interact with their environment?

 

21. What are the characteristics of TQM? Draw a diagram and explain the broad areas of TQM.  What are the 14 assumptions recommended by CROSBY to make TQM effective in an organization.

 

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             LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 39

SECOND SEMESTER – APRIL 2006

                                          CO 2805 – MODERN MANAGEMENT PRACTICE

(Also equivalent to CO 1801)

 

 

Date & Time : 24-04-2006/9.00-12.00         Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer ALL questions                                                                     (2 ´ 10 = 20 marks)

 

1. Explain briefly any one Hawthorne experiment phase.
2. Can employee attitudes be modified?
3. What is need-for-Achievement level?
4. Mention any two ‘Hygiene’ factors as per Herzbergs theory.
5. Mention any three road blocks to ideas.
6. Define Co-ordination.
7. What is 6-Sigma?
8. Mention any two characteristics of ‘Effective Teams’.
9. Identify any 2 reasons against the ‘trait’ theory.
10. Can employee morale be boosted?

 

PART – B

 

Answer any FIVE questions                                                              (5 ´ 8 = 40 marks)

 

11. Comment on the changing leadership styles to suit the modern management patterns.
12. Explain the characteristics of a good system of communication.
13. ‘If you want to control everything, you may end up by controlling nothing’. Comment on this statement by defining the critical areas of control.
14. Explain French & Raven’s classification of power.
15. Prepare a list of qualities, nature, culture or other characteristics that makes a group. Generate an argument on how a ‘group’ should lead to a ‘Team’  for greater effectiveness.
16. What are the key signs of ‘Stress’ in a Manager, and how do you handle them? What organizational interventions help prevent or cure stress at work?
17. Critically evaluate Henry Mintzberg’s comment or ‘Roles of managers’. Suggest improvements / changes in them to suit modern work life situation in India.
18. Comment on any one of the following meta-analysis findings:
19. The systematic administration of Pay-for-performance reward systems can increase employee performance.
20. Women and men currently differ in their perceptions of ethical business practices.

 

 

PART – C

 

Answer any TWO questions                                                            (2 ´ 20 = 40 marks)

 

19. Explain Victor Vroom’s expectancy theory. What linkages or differences do you observe between Vroom or Maslow’s theory of motivation.  Can Vrooms contribution be made more comprehensive?

 

20. Comment or any two:
21. Any two dimensions of Prof. Sunney’s leader effectiveness paradigm.
22. Conflict resolution models.
23. A good model of market based MIS
24. Handling a leader’s Misuse of Power.

 

21. Provide an overview of the evolution and History of Management. Provide specific references to personalities in Management philosophy / concept development, in the Indian context too.

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

TH 40

SECOND SEMESTER – APRIL 2007

CO 2809 – MODERN MANAGEMENT PRACTICE

 

 

Date & Time: 21/04/2007 / 1:00 – 4:00Dept. No.                                                Max. : 100 Marks

 

 

 

SECTION – A

Answer ALL Questions:                                                            (10 x 2= 20)

 

1. Define Management.
2. What is a strategy?
3. Portfolio planning – what is it?
4. What do you mean by a vision for an organization?
5. Span of control – Define.
6. What is a virtual team?
7. Stakeholders – who are they for a business?
8. Define brainstorming.
9. What is a conflict?
10. What is meant by innovation?

 

SECTION – B

Answer any FIVE questions:                                                         (5 x 8 = 40)

 

11. What are the 3 different types of strategies used by organizations?
12. Explain the BCG matrix.
13. What are the Internal and External environments of business?
14. Explain the Hersey-Blanchard’s situational leadership model.
15. Does Globalization help or destroy an economy?
16. Enumerate Vroom’s theory of motivation.
17. What are the various conflict management styles?
18. How does SWOT analysis help an organization?

 

SECTION – C

Answer any TWO questions:                                                          (2 x 20 = 40)

 

19. Explain how Organization Development (OD) Process works.
20. As Manager of 21^st century, what are the challenges you envisage? How will you face them?
21. Discuss the importance of Corporate Social Responsibility and explain how Indian companies implement CSR.

 

 

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    LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

KP 43

SECOND SEMESTER – April 2009

CO 2813 / 2809 – MODERN MANAGEMENT PRACTICE

 

 

 

Date & Time: 24/04/2009 / 1:00 – 4:00       Dept. No.                                                       Max. : 100 Marks

 

 

SECTION – A

Answer all question                                                                           ( 10 x 2 = 20 marks)

Explain briefly in about 10 lines each of the following:

 

1. Human Relations skills of Managers
2. Role of Front Line Managers
3. BCG Matrix
4. Span of Control
5. Core Competency
6. Equity Motivation Theory
7. Maslow Need Hierarchy
8. Change Management
9. Characteristics of excellent companies

10 Just in Time (JIT)

 

SECTION – B

Answer any 5 questions (1 page each)                                             (5 x 8 = 40 marks)

 

11. What are the Challengers to Managers in 21^st century?
12. Differentiate between Specialist Managers and Generalist Managers
13. Explain Strategic Management Process
14. Describe Corporate Social Responsibility
15. Distinguish between functional and divisional organizational structure
16. Explain Total Quality Management (TQM)
17. What are Leadership Traits? Can managers be developed?
18. Explain Hertzberg two factor theory of motivation?

 

SECTION – C

Answer any two questions ( 4 pages each)                                      (2 x 20 = 40 marks)

 

19. Explain Span of Control? What are the factors that determine optimum span of

control? How the degree of span of control influences organizational structure

20. “Not all changes are improvements, but all improvements are changes”. Explain the

statement with reference to managing change. What are the barriers to change?

21. Distinguish between group and team. What are the stages of group development?

What are the conditions for promoting effective group decision making?

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

SECOND SEMESTER – APRIL 2012

CO 2813 – MODERN MANAGEMENT PRACTICE

 

 

Date : 21-04-2012             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A

 

Write a short note on ALL the following concepts:                                                             (10 x 2= 20)

 

1. Mission Statement
2. Technology
3. Core competence
4. Matrix Structure
5. Clan control
6. Corporate Culture
7. Garbage Can model
8. Management By Objectives (MBO)
9. Just-in-Time Operations
10. Avoidance

                                                           PART – B                                                    (5 ´ 8 = 40)

 

Answer any FIVE questions: (Answer should not exceed 2 pages each) 

11. Give a SWOT analysis of starting a printing press in Loyola College campus.
12. Describe the need for Quality of Work Life (QLW).
13. Argue the case For and Against the social involvement of business enterprises.
14. Diagramatically explain the technology life cycle and the technology dissemination pattern.
15. Explain the Hybrid and Matrix structure of organizations.
16. Briefly describe any two theories of motivation.
17. How would you build an effective team?
18. Explain the steps involved in decision making.

 

                                                                PART – C                                             (2 ´ 20 = 40)

Answer any TWO questions:  (Answers should not exceed 4-6 pages each)

19. What are the management skills and what should you do to forge a successful career?
20. Write an essay on Leadership: qualities of a leader, types of leader and Leadership Grid.
21. Explain the concepts of Customer Relationship Management (CRM), TQM and Six Sigma.

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – NOVEMBER 2012

CO 1814 – MODERN MANAGEMENT PRACTICE

 

 

Date : 07/11/2012            Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

SECTION – A

Answer ALL Questions:                                                                                                                 (10 x 2= 20)

 

1. Explain the factors that affect ‘span of control.’
2. Differentiate ‘routines’ from ‘procedures’.
3. Enumerate the sources of ethical standards in business.
4. What is TQM?
5. Are Indian Business Leaders good enough?
6. What is a Virtual Organisation?
7. What makes a ‘group’ grow into a ‘team’?
8. Given an opportunity, is it right for a business to maximize profits?
9. Identify any two differences between Chinese and Western Management Styles.
10. Why is it important to ‘Describe’ than ‘Evaluate’ while developing people?

SECTION – B

Answer any FIVE questions:                                                                                                        (5 x 8 = 40)

 

11. Is ‘Change’ constant in a Business Environment? Explain, keeping in mind Virginia Satir’s

Model of ‘Change’

12. Differentiate ‘Transactional Leaders’ from ‘Transformational Leaders.’
13. Explain the BCG Matrix. Describe its utility to an Organisation’s strategy framework.
14. Comment on any TWO phases of the ‘Hawthorne Experiment.’
15. Can Modern Management be used as a tool to establish Equity and Quality of Life in the

world?

16. What are the successful strategies adopted by a ‘responsive organisation’?
17. How will Job-enrichment result in ‘Motivation’ for employees?
18. What are the usual conflicting situations that occur in a team? How are they managed?

 

SECTION – C

Answer any TWO questions:                                                                                                        (2 x 20 = 40)

 

19. What are the fundamentals of Organizing? Explain with examples how delegation is good

and can save money and time, help in building skills, and motivate people.

20. Critically analyse Herzberg and Maslow’s theories on Motivation. Are they both relevant

in Modern times?

21. A) Critically evaluate Henry Mintsberg’s ideas on ‘Roles of Managers’ in the Indian

context. B) Why is 6-Sigma and ISO certification critical in Modern Businesses?

 

 

 

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