LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.A.

HO 16

DEGREE EXAMINATION –CORPORATE

SIXTH SEMESTER – APRIL 2007

CR 6601 – OFFICE MANAGEMENT

Date & Time: 18/04/2007 / 9:00 – 12:00 Dept. No. Max. : 100 Marks

PART – A

(Answer all Questions) 10 X 2 = 20

What do you understand from Centralisation of office services?
Define Office Stationery and list out the various stationeries available in an office.
What do you mean by Cost Reduction?
List out the various appliances available in an office.
What is a Diazo?
What are the various types of Office Reports?
Define Indexing.
What are the various types of Business Mails?
Define Office Procedure.
What do you mean Office Layout?

PART – B

(Answer any 5 Questions) 5 X 8 = 40

Discuss the various factors which influence the physical environment in an office.
What are Office Equipments? Explain the salient features of Office Equipments.
What are the various functions an office supervisor should perform for efficient functioning of an office?
Define filing and what are the requirements of a good filing system?
Explain the various functions carried out in an office.
Why Departmentation of office work is necessary? Also discuss the importance of departments in an office.
Write a note on principal methods of data collection.
What is Work Simplification? What are the fundamental principles of work simplification?

(Answer any 2 Questions) 2 X 20 = 40

What do you mean by Office System? What is its significance and explain the advantages of having an office system?
Discuss about the important methods of classification of filing. State the advantages of each method in detail.
Explain the importance of Office Cost Reduction and Cost Saving. What are the main methods of cost reduction and cost saving?
Give a detailed note on the organizational structure in an office and give its importance.

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