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                        LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com DEGREE EXAMINATION – COMMERCE

AT 20

FIRST SEMESTER – NOV 2006

CO 1809 – ORGANISATIONAL BEHAVIOUR

 

 

Date & Time : 31-10-2006/1.00-4.00    Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

Answer the following concepts in FIVE lines each                           (10 x 2 = 20 marks)

1. Organizational culture.
2. Organizational development
3. Social psychology
4. Perceptual selectivity
5. Least preferred co-worker
6. Informal groups
7. Machiavillanism
8. Exchange strategy
9. Terminal values
10. Locus of control

 

PART – B

Answer any FIVE Questions                                                                         (5 x 8 = 40 marks)

1. What are the characteristics of organizational behaviour?  State its objectives.
2. Summarize the findings of the study made by Hofstede on international behaviours.
3. Explain the different kinds of roles assumed by members of a group.
4. What is work stress?  How does it effect an organization?  What kind of personal strategies would you use to over come stress?
5. What are the qualities of a good leader?  What are the findings of the Ohio study on leadership?
6. What is organizational effectiveness?  What factors influence organizational effectiveness?
7. Explain Classical, Conditioning and Social Learning theories.
8. How does personality influence organizational behaviour?

 

PART – C

Answer any TWO questions                                                              ( 2 x 20 = 40 marks)

1. What are the three levels of organizational behaviour?  Explain the different models of organizational behaviour.
2. Explain the different kinds of organizational cultures.   How would change organizational culture.  Explain with reference to Hewlett Packard.
3. Explain the characteristics of work groups.  How are groups formed?  How do groups derive power?  How will you deal with inter-group conflicts.

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

TH 29

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2007

CO 1809 – ORGANISATIONAL BEHAVIOUR

Date & Time: 02/05/2007 / 1:00 – 4:00      Dept. No.                                       Max. : 100 Marks

 

 

PART – A

Explain the following concepts in five lines each.                                                                         10 x 2 = 20

 

1. Organisational Behaviour
2. Psychology
3. Perception
4. Organisational culture
5. Work group
6. Motivation
7. Organisational development
8. Stress
9. Participation
10. Personality

 

 

PART – B

Answer any five questions (Answer should not exceed 2 pages each).                                            5 x 8 = 40

 

1. Highlight the important characteristics of autocratic model of organisation.
2. Explain the Reinforcement theory of skinner.  How does the theory help in behaviour modification.
3. What are the cultural dimensions brought out by Hofstede?
4. Explain the various stages of group development.
5. What are the causes of conflict in an organisation.  Explain the various methods of dialing with organisational conflict.
6. What are the various techniques used for bringing about organisational change and development.
7. What factors influence perception?  How would you manaqc perceptions the an organisation?  Are there any specific strategies.
8. Explain any two theories of leadership.

 

PART – C

 

Answer any two questions.  (Answers should not exceed 4 – 6 pages each)                                  2 x 20 = 40

 

1. Why is a study of personality important in organisational behaviour?  What are the major dimensions of personality?
2. What are the dimensions of organisational culture?  What will you do to change organisatinal culture?
3. What are the causes of stress in an organisation?  How does stress affect an organisation?  Suggest effective strategies for dealing with stress.

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – NOVEMBER 2010

    CO 1809  – ORGANISATIONAL BEHAVIOUR

 

 

 

Date : 03-11-10                 Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

Section A: ANSWER ALL QUESTIONS                                                                     2 X 10 = 20 MARKS

 

1. Define ‘ability’.
2. What is ‘Extraversion’?
3. Mention any one example of a terminal value.
4. What is TQM?
5. Mention two steps involved in any conflict resolution.
6. Explain any one example of an effective reward system.
7. What was William Ouchi’s proposed intergrative model of Organisational Behaviour called?
8. Explain ‘hygiene’ factors in the context of Herzberg’s theory?
9. What is the utility of MBTI?
10. Identify any two ways to enhance employee motivation?

 

Section-B:       ANSWER ANY FIVE QUESTIONS                                             5 X 8 = 40  MARKS

 

11. Comment on the Four functions of Conciousness in the context of understanding a ‘Personality Type’.
12. Comment on Effective Group Decision making Skills.
13. Comment on the importance of a ‘trade-off between ‘efficiency of the work system’ and ‘motivation of employees’ to improve overall performance of the organisation’.
14. Explain the contribution of psychology in the study of Organisational Behaviour.
15. Comment on the categories of workplace diversity with specific reference to Chennai based industries.

 

 

 

16. How do you address the issue of ‘pay and promotion’ discrimination?
17. Differentiate ‘power’ and ‘authority’.
18. What are ‘Values’? Explain the various types of values that we observe within an organisation.

 

SECTION C: ANSWER ANY TWO QUESTIONS                                                                                           2 X 20 = 40 MARKS

19. What is participative management? What are the processes that are necessary to influence participation? Comment on the benefits of Participative management.
20. Comment on ‘individual differences’ in modern organisations. Explain how this diversity is addressed by MNC’s.
21. Compare Fred Fiedler’s ‘contingency’ model with the ‘Path Goal’ theory of leadership. Which of them achieve Organisational Goals better?

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – NOVEMBER 2012

CO 1809 – ORGANISATIONAL BEHAVIOUR

 

 

Date : 05/11/2012            Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

SECTION – A

Answer ALL questions:                                                                                                                 (10 x 2 = 20)

 

1. Mention any three-forms of ‘power.’
2. What is subliminal perception?
3. Explain ‘hygiene’ factors.
4. List any three contributions of psychology in the study of Organisational Behaviour.
5. Is workplace diversity desirable in Indian Organisations?
6. Is there value in ‘Flexi-time’?
7. Identify any two utilities of the S-R theory of learning in Organizational Behaviour.
8. How can employee motivation be enhanced?
9. Explain ‘Terminal’ Values.
10. How does a leader handle an employee’s inability?

 

SECTION – B

Answer any FIVE questions:                                                                                                         (5 x 8 = 40)

 

11. What are the challenges faced by individuals while forming groups? Comment using an

example.

12. Suggest modifications to the Hofstede’s Framework based on your assessment of the varying

cultural experiences in India.

13. Explain ‘Burnout’ phenomenon among employees. How can it be addressed effectively?
14. How are dysfunctional conflicts avoided by organisations?
15. How do you address the issue of ‘pay and promotion’ discrimination?
16. Comment on ‘groupthink.’
17. Differentiate ‘power’ and ‘authority’.
18. What is participative management?  Comment on  the benefits of Participation Management.

 

SECTION – C

Answer any TWO questions:                                                                                           (2 x 20 = 40)

 

19. What are ‘Values’? Explain the various types of values that we observe within an organisation.
20. Compare Fred Fiedler’s ‘contingency’ model with the ‘Path Goal’ theory of leadership. Which of them achieve Organisational Goals better?
21. Comment on the importance of a tradeoff between, ‘efficiency of the work system,’ and ‘motivation of employees’ to improve overall performance of the organisation.

 

 

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