LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.A. DEGREE EXAMINATION – SOCIAL WORK
FOURTH SEMESTER – APRIL 2012
SW 4964/3964 – INDUSTRIAL RELATIONS & TRADE UNION
Date : 18-04-2012 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
Section – A
Answer ALL Questions, each not exceeding 50 words: 10 x 2 = 20
- Define Industrial Relations.
- What is a Trade Union?
- Differentiate “Registration” of Trade Union from “Recognition” of Trade Union.
- Explain the concept of ‘Discipline’.
- What is meant by ‘Labour Policy’?
- Name the parties of Bipartite and Tripartite structure.
- Define ‘Works Committee”.
- Name any Four Central Trade Union Organisations.
- Contextualise ‘Trade Union Rivalry’.
- Explain ‘Internal’ and ‘External’ Leadership in Trade Unions.
Section – B
Answer any FOUR of the following, each not exceeding 300 words: 4 x 10= 40
- Bring out the objectives of maintaining Good Industrial Relations in a Business Enterprise.
- Explain the nature and objectives of Collective Bargaining.
- Describe the Grievance Settlement Procedure available in your Field Work Agency.
- Highlight the impact of ILO on Labour Legislations in India.
- Outline the significance of Workers’ Participation on Management.
- Bring out the important milestones of the historical development of Trade Union in India
Section – C
Answer any TWO of the following, each not exceeding 600 words: 2 x 20 = 40
- Discuss the roles of Employers, Employees, Trade Unions and the Government as parties to industrial Relations.
- Elaborate the Collective Bargaining procedure in detail with a suitable illustration.
- Explain the main features of the Trade Union Act, 1926.
- Discuss the process of Domestic Enquiry with a suitable example.