LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
M.Com. DEGREE EXAMINATION – COMMERCE
FIRST SEMESTER – NOVEMBER 2012
CO 1809 – ORGANISATIONAL BEHAVIOUR
Date : 05/11/2012 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
SECTION – A
Answer ALL questions: (10 x 2 = 20)
- Mention any three-forms of ‘power.’
- What is subliminal perception?
- Explain ‘hygiene’ factors.
- List any three contributions of psychology in the study of Organisational Behaviour.
- Is workplace diversity desirable in Indian Organisations?
- Is there value in ‘Flexi-time’?
- Identify any two utilities of the S-R theory of learning in Organizational Behaviour.
- How can employee motivation be enhanced?
- Explain ‘Terminal’ Values.
- How does a leader handle an employee’s inability?
SECTION – B
Answer any FIVE questions: (5 x 8 = 40)
- What are the challenges faced by individuals while forming groups? Comment using an
example.
- Suggest modifications to the Hofstede’s Framework based on your assessment of the varying
cultural experiences in India.
- Explain ‘Burnout’ phenomenon among employees. How can it be addressed effectively?
- How are dysfunctional conflicts avoided by organisations?
- How do you address the issue of ‘pay and promotion’ discrimination?
- Comment on ‘groupthink.’
- Differentiate ‘power’ and ‘authority’.
- What is participative management? Comment on the benefits of Participation Management.
SECTION – C
Answer any TWO questions: (2 x 20 = 40)
- What are ‘Values’? Explain the various types of values that we observe within an organisation.
- Compare Fred Fiedler’s ‘contingency’ model with the ‘Path Goal’ theory of leadership. Which of them achieve Organisational Goals better?
- Comment on the importance of a tradeoff between, ‘efficiency of the work system,’ and ‘motivation of employees’ to improve overall performance of the organisation.