LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034
B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION
FIRST SEMESTER – NOVEMBER 2012
BU 1500 – BUSINESS MANAGEMENT
Date : 08/11/2012 Dept. No. Max. : 100 Marks
Time : 1:00 – 4:00
PART – A
Answer all the questions: (10×2=20)
- Define administration.
- What is management process?
- Define communication.
- What do you mean by leadership?
- What is strategic planning?
- Define organization chart.
- What is business ethics?
- Define ‘Job Analysis’.
- What is morale?
- What is delegation of authority?
PART – B
Answer any FIVE questions: (5×8=40)
- Describe the scope and objectives of management.
- Explain the importance of staffing.
- State the essentials of a sound plan.
- Describe the principals of co-ordination.
- Explain the functions of a supervisor.
- Suggest measures to improve morale.
- State the problems in control process.
- Distinguish between co-ordination from co-operation.
PART – C
Answer any TWO questions: (2×20=40)
- Explain F.W.Taylor’s contribution to management thought.
- Explain the scope of social responsibilities of business. How will you reconcile conflict in the claims
of different groups.
- What are leadership styles? Explain each one of them.
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