LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

RO 6

SECOND SEMESTER – APRIL 2008

CO 2500 – BUSINESS MANAGEMENT

 

 

 

Date : 23/04/2008                Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

SECTION –A

1. Answer ALL questions; (10×2=20 Marks)

 

1. Define contingency approach to management.
2. What does Fayol mean by these two principles: a) Order and b) Espirit de corps.
3. Compare proactive plans and reactive plans.
4. What is mission statement?
5. What is decentralization?
6. How is recruitment different from selection?
7. Write briefly on vestibule training.
8. How does Herzberg’s two factor approach explain motivation.
9. Explain the managerial grid developed by Blake and Moulton.
10. What is the importance of feedback in organizational communication?

 

SECTION – B

1. Answer any FIVE Questions: (5×8=40 Marks)

 

1. Describe how Budgets are not only forecasts but also control measures.
2. Explain the steps in decision making process.
3. What is span of management? Discuss the factors that determine the span of management.
4. “Leaders are not born. They are made so by social situations”. Comment.
5. Trace the causes for conflict between staff and the line in management.
6. What is the essence of ‘scientific management’?
7. Do you agree that listening is the beginning of communication for a manager? Give reasons.
8. Explain the ways and means of assessing the training needs in an organization.

 

SECTION – C

III. Answer any TWO questions:                                                    (2×20=40 Marks)

 

1. How important is delegation of authority? Why some people are reluctant to delegate while some others are reluctant to accept it?
2. Discuss the various roles a manager has to play in an organization.
3. “Management is all about getting work done through people by skillfully motivating them”. – Explain the relevance of theories of motivation in modern times.

 

 

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