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             LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2006

                                           CO 1804 – HUMAN RESOURCE MANAGEMENT

(Also equivalent to CO 1800)

 

 

Date & Time : 20-04-2006/AFTERNOON   Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Answer the following concepts in not more than 5 lines each         (10 x 2 = 20 marks)

 

1. Human Resources Management
2. Human Resources Planning
3. Discipline
4. Grievances
5. Least Preferred Co-worker
6. Hygienic Factors
7. Induction Training
8. Job Specification
9. Quality of Work Life
10. Job Evaluation

 

PART – B

 

Answer the FIVE questions. (Answer should not exceed 2 pages each)

(5 x 8 = 40 marks)

11. Explain the characteristics of Human Resources Management
12. Explain the various dimensions of Quality of Work Life. What is Empowerment?
13. What are the various causes for grievances in an organization? What machinery would you set up for settling these grievances?
14. What are the various sources of recruitment available for recruiting personnel for IT companies?
15. What precautions would you take while conducting an employment interview?
16. Define leadership. Explain the traits theory of leadership.  What are its limitations?
17. State the objectives of Performance Appraisals.
18. How would you assess the training needs in an organization?

 

PART – C

 

Answer any TWO questions (Answer should not exceed 4-6 pages each)

(2 x 20 = 40 marks)

 

19. What are the objectives of Job Evaluation? Explain the principal methods of Job Evaluation.
20. Explain the various on the job and off the job training methods. What is sensivity training?
21. Explain the various steps involved in manpower planning. What is Down sizing?

 

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                        LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com DEGREE EXAMINATION – COMMERCE

AT 15

FIRST SEMESTER – NOV 2006

CO 1804 – HUMAN RESOURCE MANAGEMENT

 

 

Date & Time : 02-11-2006/1.00-4.00     Dept. No.                                                       Max. : 100 Marks

 

 

PART – A

 

Describe the following concepts in FIVE lines each                                     (10 x 2 = 20 marks)

 

1. Human Resource Management
2. Man Power Planning
3. Job Analysis
4. Recruitment
5. Job satisfaction
6. Performance appraisals
7. Quality of work life
8. Job evaluation
9. Grievances
10. Leadership

 

PART – B

 

Answer any FIVE Questions                                                                         (5 x 8 = 40 marks)

 

1. Why is there  need for a Human resource department in an organization?
2. What are the advantages of job analysis?  How is job information collected?  Explain the various sources of job informarion.
3. What factors influence job satisfaction?  Does job satisfaction lead to more productivity?
4. What are the qualities of a good leader?
5. Explain any two methods of job evaluation.
6. What are various dimensions of quality of work life?  How does job enrichment enhance quality of work life?
7. How would you handle grievances in an organization?
8. Explain the various kinds of employment tests.

 

PART – C

 

Answer any TWO questions                                                              ( 2 x 20 = 40 marks)

 

1. State the objectives of human resources management.  Explain the major functions of human resources management.
2. Explain the various kinds of ‘on –the- job’ and ‘off- the- job’ training programmes.
3. Explain the different methods of conducting performance appraisals.

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

TH 32

M.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – APRIL 2007

CO 1804 / 1800 – HUMAN RESOURCE MANAGEMENT

 

 

Date & Time: 25/04/2007 / 1:00 – 4:00      Dept. No.                                       Max. : 100 Marks

 

 

PART – A

 

Explain the following terms in FIVE line each:                                             (10 x 2 = 20 marks)

 

1. Human resource management
2. Manpower planning
3. Training
4. Development
5. Grievances
6. Discipline
7. Quality of work life
8. Fringe benefits
9. Recruitment
10. Performance appraisal

PART  – B

 

Answer any FIVE questions.  Answer should not exceed two pages each:        (5 x 8 = 40 marks)

 

1. Why is there a need for human resource department in an organization?
2. State the objectives of recruitment
3. State the objectives of training
4. State the objectives of performance appraisal
5. What is job analysis?  What are the advantages of having job analysis? Explain the scope of analysis.
6. How will you deal with grievances in an organization?
7. What are the various factors that are associated with quality of work life?
8. What are the environmental factors you will take in to account while doing manpower planning?

 

PART – C

(2 x 20 40 marks)

 

Answer any TWO questions.  Answer should not exceed more than 4 – 6 pages each:

 

1. What are the challenges faced by a HR Manager? How will you deal with such challenges
2. Explain the various methods of performance appraisal.
3. Explain the various methods of training and development.

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

RO 54

FOURTH SEMESTER – APRIL 2008

CO 4803 – HUMAN RESOURCE MANAGEMENT

 

 

 

Date : 21/04/2008            Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

SECTION A

1. Answer ALL questions (10×2=20 marks)

 

1. Explain the concept of KASH.
2. What is Job Specification?
3. What are HR outcomes?
4. What is coaching and mentoring?
5. Define Job Evaluation.
6. What is Manpower Planning?
7. What is Recruitment?
8. What is career development?
9. How is bonus calculated under the Rowan Plan?
10. What is empowerment?

 

SECTION B

1. Answer any FIVE questions. (Answers should not exceed 2 pages each:

(5×8=40 marks)

1. State the objectives of recruitment.
2. Give your comments on the HR manager becoming a strategic business partner.
3. What is Emotional intelligence? Explain its characteristics. Give practical examples and explain Low E1can help you to be an effective manager.
4. What is Neuro Linguistic Programming? Explain the broad areas of its application.
5. What is Human Resources Outsourcing? Why is there a need for it? What are the steps involved in signing a outsourcing agreement? What problems you are likely to face?
6. What are the steps involved in 360% performance feedback? What are the problems you are likely to encounter?
7.  What are Assessment Centres? What does the centre assess? How would your implement a assessment centre?
8. What are the steps involved in training?

 

SECTION C

III. Answer any TWO questions:                                                    (2×20=40 marks)

 

1. State the objectives of manpower planning. Explain the steps involved in manpower planning.
2. What are the various sources of recruitment available to the organisation? Bring out their respective merits and demerits.
3. What is Quality of Work Life? Explain in detail the different dimensions of quality of work life.

 

 

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          LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

KP 55

FOURTH SEMESTER – April 2009

CO 4803 – HUMAN RESOURCE MANAGEMENT

 

 

 

Date & Time: 21/04/2009 / 9:00 – 12:00 Dept. No.                                                    Max. : 100 Marks

 

 

SECTION A

Explain the following concepts (5 Lines each)                                   (10 X 2 = 20 Marks)

 

1. What does KASEC represent?
2. What is Manpower planning?
3. What is Career planning?
4. What is BOS? Give an illustration
5. Explain the Hot Stove Rule in discipline
6. What are fringe benefits?
7. What is OTAPACE?
8. Define Grievance
9. Define Job Evaluation
10. What is mentoring?

                                                               

                                                                SECTION B

Answer any five questions                                                                  (5 X 8 = 40 Marks)

(Answers should not exceed  2 pages each)

 

11. State the objectives of Human Resources Management.
12. State the procedure to be followed in redressing grievances in an organization. State the characteristics of a good grievance procedure.
13. What are the advantages and disadvantages of outdoor/External recruitment.
14. Explain any 8 strategies that can be pursued for career planning.
15. Explain any 8 strategies for dealing with the problem of attrition that is faced by many corporates today.
16. What are the various alternatives you would consider in dealing with surplus manpower in an organization?
17. Explain any four methods of off the job training.
18. Explain the disciplinary procedure you would follow in dealing with acts of misconduct.

 

SECTION C

Answer any two questions                                                                  (2 X20 = 40 Marks)

(Answers should not exceed six pages each)

 

19. Explain the changing roles of a HR Manager. Why is he considered to be a strategic business partner? Explain any 6 major challenges that he faces in the 21^st
20. State the objective of Job Evaluation. Explain the four principal methods of Job Evaluation. Give Illustrations.
21. Explain the traditional methods of Performance Appraisals. What are their strengths and weaknesses

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FOURTH SEMESTER – APRIL 2011

CO 4803 – HUMAN RESOURCE MANAGEMENT

 

 

Date : 07-04-2011             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

SECTION – A

Answer all questions                                                                                                         10 x 2 = 20 marks

 

1. What do you mean by environment scanning?
2. What is job rotation?
3. List down any two goals of Human Resource Development.
4. What is Quality of Work Life?
5. Describe the term ‘Group incentive plan’.
6. How is Strategic Human Resource Management important?
7. What do you mean by job enrichment?
8. What is ‘Personal Competency Maturity Model’?
9. Highlight any two objectives of workers participation in management.
10. Mention any two agencies engaged in Employee Welfare in India.

SECTION – B

Answer any five                                                                                                                 5 X 8 = 40 marks

 

11. Highlight the challenges faced by HR professionals, in today’s changing business scenario.
12. Discuss the concept of Job Analysis.
13. What is the significance of Human Resource Development?
14. Explain in brief the various causes of grievances.
15. Write a note on the different methods of Job evaluation.
16. Define HRM. Explain its nature.
17. Write a short note on the process of selection.
18. Write short notes on (A) Mentoring

(B)  HRD culture

 

SECTION – C

Answer any two                                                                                                                2 x 20 = 40 marks

 

19. Elaborate the process of Human Resource Planning.
20. What are the factors that trigger indiscipline in an organisation? Explain the procedure for taking disciplinary action.
21. Define Performance Appraisal. What are the different methods involved in appraising the performance of employees.

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

M.Com. DEGREE EXAMINATION – COMMERCE

FOURTH SEMESTER – APRIL 2012

CO 4803 – HUMAN RESOURCES MANAGEMENT

 

 

Date : 18-04-2012             Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

S­­­ECTION – A

Answer all ten questions:                                                                                               10 x 2 = 20 marks

 

1. What is meant by environment scanning?
2. List any two challenges faced by a Human Resource Manager.
3. What is competency mapping?
4. Give the meaning of performance appraisal.
5. What do you mean by Job enlargement?
6. Bring out any two important objectives of Human Resource Planning.
7. What is Quality of work life?
8. What is meant by workers participation?
9. What is the meaning of 360 degree appraisal?
10. Give the meaning of mentoring.

 

SECTION – B

Answer any five questions:                                                                                                                                          5 x 8 = 40 marks

 

11. Briefly explain the operative function of
12. Bring out the importance of training.
13. Explain the methods of job evaluation.
14. What do you think are the various ways in which grievances in an organization can be discovered?
15. Explain the HRD culture.
16. Discuss the welfare services adopted in an organisation.
17. Explain job analysis. What are the methods of data collection for this process?
18. Bring out the techniques used in organizations for solving deficit man power.

SECTION – C

Answer any two questions:                                                                                          2 x 20 = 40 marks

 

19. Explain the types of wage incentive plans in detail.
20. Discuss the various internal and external sources of recruitment, bringing out their merits and demerits.
21. What are the various schemes of workers participation in management in India?

 

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