LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

   B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP

GF 17

SIXTH SEMESTER – APRIL 2008

BC 6601 – OFFICE MANAGEMENT

 

 

 

Date : 21/04/2008             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

 

SECTION- A                                                      10 x 2 = 20

 

Answer all questions

 

1. What is an Office
2. Expand EDP
3. What is an Organizational Chart?
4. State the different types of office manual
5. What is an office layout?
6. Mention the two approaches to work measurement in an office
7. What is word processing
8. What is configuration
9. State O&M approach
10. What is a pincode?

 

SECTION- B                                                      5 x 8 = 40

 

Answer any Five

 

11. State the constituents of an office
12. What are the contents of an organizational chart?
13. Bring out the procedures involved in Motion Study?
14. How reduction in cost is important for an office function?
15. What are the factors to be considered before buying office equipment?
16. What are the advantages of dictating machine?
17. Write short notes on a) microfilming equipment, b) photocopier
18. What are the essential features of a good filing system?

 

           SECTION –C                                                                 2 x 20 = 40

 

Answer any two questions only

 

19) Discuss the practical steps/guidelines to be followed while setting up an office

20) Explain the salient features of popular office equipments used in India

21) Give a detailed account of preparation and use of an office manual as a tool for management

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP

 

LA 09

FIFTH SEMESTER – November 2008

BC 5504/BC 6601 – OFFICE MANAGEMENT

 

 

 

Date : 10-11-08                     Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

SECTION-A

Answer ALL of the following questions                                         (10×2 = 20 Marks)

1. What is office management?
2. Enumerate any three advantages of filing.
3. State the objectives of O& M (organization & methods).
4. Draw a sample of Inwards Mail register.
5. 5. Identify any four types of most commonly used office machines
6. Distinguish an office system from office procedure.
7. What do you understand by office manual?
8. State any two principles of office layout
9. 9. Write a short not on centralized correspondence.
10. Depict the structure of an organization by means of a chart

 

SECTION-B

Answer any FIVE of the following questions                                   (5×8 = 40 Marks)

 

11. 11. Describe the functions of an office manager.
12. 12. State the merits of mechanization of office.
13. What are the various departments of a Modern office?
14. 14. Determine the role of an office supervisor
15. Give the classification and arrangements of Files with examples.
16. Explain the guiding principles of Form designing.
17. 17. What are the common types of office communication?
18. 18. Discuss the Planned management program to ensure office safety.

 

 

SECTION-C

 

Answer any TWO of the following questions                                 (2×20 = 40 Marks)

 

19. Discuss the procedure to be followed in handling the Inwards and outgoing mails.
20. 20. Draft a report to the Board of directors on the desirability of standardization of office

Furniture, Forms & Stationery.

21. 21. ‘The efficiency of the office work also depends to a great extent on the work

environment’. Discuss.

 

 

 

 

 

         LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SECRETARYSHIP

IR 17

SIXTH SEMESTER – April 2009

BC 6601 / CR 6601 – OFFICE MANAGEMENT

 

 

 

Date & Time: 25/04/2009 / 9:00 – 12:00  Dept. No.                                                   Max. : 100 Marks

 

 

SECTION-A

Answer all of the following                                                              (10×2 = 20 Marks)

 

1. What is office management?
2. Enumerate any three advantages of filing.
3. State the objectives of O& M.
4. What do you understand by paperless office?
5. 5. Identify any four types of most commonly used office machines
6. What is an office routine?
7. What do you understand by office manual?
8. State any two principles of office layout
9. 9. Write a short not on centralized correspondence.
10. What is a cash register? Give an example.

 

SECTION-B

Answer any five of the following questions                                   (5×8 = 40 Marks)

 

11. 11. Describe the functions of an office manager.
12. 12. State the merits of mechanization of office.                                                                           
13. What are the various departments of a Modern office?
14. 14. Differentiate an office system from office procedure.
15. Give the classification and arrangements of Files with examples.
16. Explain the guiding principles of Form designing.
17. 17. What are the common types of office communication?
18. 18. Discuss the need to control office Stationery and Supplies.

 

SECTION-C

Answer any two of the following questions                                     (2×20 = 40 Marks)

 

 

19. Discuss the procedure to be followed in handling the Inwards and outgoing mails.
20. 20. Explain the functions of a modern office.
21. 21. Draft any one type of routine report to be forwarded to the management.

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

   B.Com. DEGREE EXAMINATION – CORPORATE SEC.

FIFTH SEMESTER – NOVEMBER 2010

BC 5504 – OFFICE MANAGEMENT

 

 

 

Date : 09-11-10                     Dept. No.                                                    Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A

Answer ALL questions:                                                                                              (10 X 2 = 20 Marks)

 

1. What is an office?
2. What is an office layout?
3. What is meant by office management?
4. What is an open office system?
5. What is an office manual?
6. What do you mean by office correspondence?
7. What is dictating machine?
8. What is primary data?
9. What is filing?
10. What are the types of office reports?

PART – B

 

Answer any FIVE questions:                                                                                        (5 X 8 = 40 Marks)

 

11. What are the physical conditions and environment needed in the office?
12. What are the functions of an office?
13. What are the principles of office system?
14. Explain the advantages of office machines.
15. What are the essentials of good filing system?
16. Explain the types of indexes?
17. What are the methods adopted to purchase stationery to affect cheap purchase?
18. Explain the factors to be considered in selecting a particular means of communication?

PART – C

 

Answer any TWO questions:                                                                           (2 X 20 = 40 Marks)

 

19. Explain the different methods of communication systems.
20. What are the factors to be considered while selecting office accommodation?
21. Explain the different methods of collection of data.

 

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SEC.

SIXTH SEMESTER – APRIL 2011

BC 5504/BC 6601 – OFFICE MANAGEMENT

 

 

 

Date : 20-04-2011              Dept. No.                                                  Max. : 100 Marks

Time : 1:00 – 4:00

 

SECTION-A

Answer all questions                                                                                                             (10×2=20)

 

1. Define the term office management.
2. What is meant by Layout?
3. What is Record management?
4. Explain the term Communication.
5. Define Budget.
6. Explain any two functions of an office.
7. Explain any two Qualities of a Supervisor.
8. What is the object of classification of data?
9. Explain any two functions of an office manager.
10. What is meant by “Forms”?

 

SECTION-B

Answer any Five questions                                                                                                   (5×8=40)

 

11. Explain the various departments of a modern office.
12. Explain the types of communication.
13. Define office layout and list its objectives.
14. How can budgetary control help in controlling office costs? Discuss the limitations.
15. Explain the different types of office reports.
16. What is mailing service? State how would you plan mailing service.
17. What are the essential requirements of a good system of controlling office stationery?
18. Explain the functions of a Supervisor.

 

SECTION-C

 

Answer any two questions:                                                                                                  (2×20=40)

 

19. Explain the Various methods of Filing.
20. Explain the functions of Office Management.
21. What are the Various Sources of collection of Data?

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SEC.

FIFTH SEMESTER – APRIL 2012

BC 5504/BC 6601 – OFFICE MANAGEMENT

 

 

 

Date : 03-05-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

PART –  A

ANSWER ALL QUESTIONS:                                                                              (10 x 2 = 20)

1. Define ‘Office’.
2. What is a ‘Paperless Office’?
3. List out the important activities undertaken in an office.
4. State the principles of a good office layout.
5. What is an office system?
6. Write short notes on ‘open office’.
7. Write a short note on records management.
8. What is a filing manual?
9. Explain the different types of papers used in an office.
10. What is work simplification?

PART – B

ANSWER ANY FIVE OF THE FOLLOWING:                                                           (5 x 8 = 40)

1. Bring out the merits and demerits of a private office.
2. Explain the principles of  an office System.
3. State the importance of an office in the business.
4. Explain the factors affecting office location.
5. Outline the role of an office supervisor.
6. How can budgetary control help in controlling office cost?  Explain.
7. Bring out the different departments of the modern office.
8. Explain the different types of office reports.

PART – C

ANSWER ANY TWO OF THE FOLLOWING:                                                           (2 x 20 = 40)

 

1. What are the various methods of filing and indexing used in a modern office?
2.  Explain in detail the various functions performed by a modern office.
3. Discuss the importance of office layout. What factors would you take into account while laying out an office?

 

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SEC.

FIFTH SEMESTER – NOVEMBER 2012

BC 5504 – OFFICE MANAGEMENT

 

 

 

Date : 08/11/2012             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A

Answer ALL the questions:                                                                                 (10 x 2 = 20 marks)

1. What is an office?
2. What do you mean by office management?
3. What is meant by filling?
4. What is communication?
5. What is meant by office layout?
6. Mention any four principles of office organization.
7. What is meant by open office?
8. What is an organization chart?
9. What is an office manual?
10. Define Report.

PART – B

Answer any FIVE questions:                                                                               (5x 8 = 40 marks)

 

11. What are the essentials of a good filing system?
12. Describe the criteria for selection of machines and equipments.
13. What are the principles of office layout?
14. Explain the importance of internal communication in an office.
15. What are the different types of office manual?
16. Describe the different methods of providing proper ventilation.
17. State the essential capabilities of a business computer.
18. Describe the procedure for handling of incoming mail.

PART – C

Answer any TWO questions:                                                                            (2 x 20 = 40 marks)

19. Briefly explain the various functions of office management?
20. State main points to be considered in drafting office report.
21. What is office lay-out? What are its objectives?

 

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LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – CORPORATE SEC.

FIFTH SEMESTER – NOVEMBER 2012

BC 5504 – OFFICE MANAGEMENT

 

 

 

Date : 08/11/2012             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A

Answer ALL the questions:                                                                                 (10 x 2 = 20 marks)

1. What is an office?
2. What do you mean by office management?
3. What is meant by filling?
4. What is communication?
5. What is meant by office layout?
6. Mention any four principles of office organization.
7. What is meant by open office?
8. What is an organization chart?
9. What is an office manual?
10. Define Report.

PART – B

Answer any FIVE questions:                                                                               (5x 8 = 40 marks)

 

11. What are the essentials of a good filing system?
12. Describe the criteria for selection of machines and equipments.
13. What are the principles of office layout?
14. Explain the importance of internal communication in an office.
15. What are the different types of office manual?
16. Describe the different methods of providing proper ventilation.
17. State the essential capabilities of a business computer.
18. Describe the procedure for handling of incoming mail.

PART – C

Answer any TWO questions:                                                                            (2 x 20 = 40 marks)

19. Briefly explain the various functions of office management?
20. State main points to be considered in drafting office report.
21. What is office lay-out? What are its objectives?

 

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