Loyola College B.Com Nov 2012 Business Environment Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – NOVEMBER 2012

CO 1501 – BUSINESS ENVIRONMENT

 

 

 

Date : 10/11/2012             Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART – A

 

ANSWER ALL QUESTIONS:                                                                        (10×2=20marks)

 

  1. What do you understand by Business Environment?
  2. Define Economic planning.
  3. What is Balance of Payment?
  4. What is GDP?
  5. Define political environment.
  6. Give the objectives of MRTP.
  7. What is Fiscal policies?
  8. What do you mean by the process of globalisation?
  9. What is capital market?
  10. What is Mixed economy?

PART – B

 

ANSWER ANY FIVE QUESTIONS:                                                                      (5×8=40marks)

 

  1. Write the Economic and Social Indicator.
  2. Write the features of socio cultural environment.
  3. What are the benefits to the host countries from MNC’s?
  4. What are the main objectives of Indian Fiscal Policy?
  5. Explain the features of Economic Environment.
  6. What are the objectives of the New Industrial Policy?
  7. Explain briefly any four disadvantages of Privatisation.
  8. Comment on the objectives of public enterprises.

 

PART – C

 

ANSWER ANY TWO QUESTIONS:                                                                    (2×20=40marks)

 

  1. Describe the factors affecting Business Environment, using illustrations.
  2. State and explain the provisions of Environment Protection Act, 1986.
  3. Define ‘Consumer Protection Council’, What is the difference between District Forum,

State and National Commission.

 

Loyola College B.Com Nov 2012 Business Environment And Ethics Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – COMMERCE

FIRST SEMESTER – NOVEMBER 2012

CO 1503 – BUSINESS ENVIRONMENT AND ETHICS

 

 

 

Date : 10/11/2012             Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

 PART – A

Answer ALL Questions:                                                                                                (10 x 2 = 20 )

 

  1. Fill in the Blanks: (4 x ½ = 2)

 

  1. The _______ Business Environment consists of a micro and macro environment.
  2. The characteristics of _______ like skill, quality, morale commitment and attitude can

contribute to the strength and weakness of the organization.

  1. The business environment in many countries has been significantly influenced by the

invasion of _______  culture.

  1. Cultural transmission takes place by means of _______ commission.

 

  1. True or False: (4 x ½ = 2)

 

  1. The Indian Constitution guarantees the citizens the fundamental right to freedom to practice

any profession, trade or business.

  1. Social Responsibility of business refers to what the business does for the benefit of society.
  2. In the mixed economy only features of private capitalism are evident.
  3. The macro environment is also known as task and operating environment.

 

  1. Choose the best alternative: ( 4 x ½ = 2)

 

  1. The division of powers between the Central and State Government has been defined

through the  ____ lists given in our Indian Constitution.

  1. a) Union List b) State List         c) Concurrent list             d) All the 3
  2. The entrepreneurial role consists of governmental participation in business through ______

ownership and management of industrial and commercial undertakings.

  1. a) Public b) Private         c) Free enterprise      d) Government Enterprise
  2. Urbanisation means the ________ of nation’s population living in urban areas.
  3. a) proportion b) nature         c)  rate               d) structure
  4. ______ is that branch of Commerce which is concerned with the sale transfer or exchange of

goods and services.

  1. a) Marketing b) Trade         c) Economics         d) Industry
  2. Match the following: (4 x ½ = 2)

 

  1. Entre-pot trade –     Automobiles
  2. Primary industry – Welfare of people
  3. State Policy – extractive and genetic
  4. Assembling – re-export trade

 

  1. Explain the term Macro Environment.
  2. What is a Technology Index?
  3. Name two fundamental rights.
  4. Define Business Ethics.
  5. What is GATT?
  6. Identify two limitations of Environmental Analysis.

 

PART – B

 

Answer any FIVE Questions:                                                                                          ( 5 x 8 = 40 )

 

  1. Explain the types of Business Environment and list out the importance and limitations.
  2. What are the approaches of Environmental Analysis?
  3. List out the merits and demerits of the different Economic Systems.
  4. What are the functions and economic roles of the State?
  5. Explain the relevance of the Competition Act.
  6. What is the impact of foreign cultures on Indian Businesses? Illustrate with examples.
  7. What are the demographic factors that affect Business Environment?
  8. Explain the role and functions of the World Trade Organisation.

 

PART – C

 

Answer any TWO Questions:                                                                                         ( 2 x 20 = 40 )

 

  1. Explain the role of Economic Parameters. Bring out a detailed description of the various

indices that help study the effect of Economic factors that affect the Environment.

  1. What is the COPRA? Bring out the significant provisions and role of the CPA – 1986 in

protecting the interest of consumers.

  1. Explain the factors related to Corporate Social Responsibility. Illustrate the strategies

used in implementing a CSR initiative for different business groups with suitable examples.

  1. Outline the Trading Blocks that affect Globalisation across the world. Also explain the

impact of Globalisation in India with relevance to the IT Industry.

 

 

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Loyola College B.Com Nov 2012 Business Communication Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.COM. DEGREE EXAMINATION – COMMERCE

THIRD SEMESTER – NOVEMBER 2012

BU 3203 – BUSINESS COMMUNICATION

(COMMERCE SHIFT II ONLY)

 

Date : 09/11/2012             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

SECTION – A

ANSWER ALL QUESTIONS:                                                                                   (10×2=20)

 

  1. Define Proposition.
  2. Mention any four factors that can be give rise to complaints.
  3. What is a counter offer?
  4. Give the meaning of ‘Reprimand Interview’.
  5. Write the three possible attitudes that suppliers can have towards a complaint.
  6. Mention any two types of advertisement copy.
  7. How does language act as a barrier to effective communication?
  8. Distinguish between reference and testimonials.
  9. What is the meaning of “3 percent, 7 days”?
  10. What is an enclosure?

 

SECTION-B

ANSWER ANY FIVE QUESTIONS:                                                                         (5X8=40)

 

  1. Briefly explain the functions of business letters.
  2. How do marketers write effective sales letters?
  3. Draft an office circular emphasising the need of minimising the use of staff cars.
  4. Draft a suitable reply to a customer who has complained about the poor services of computers supplied by you.
  5. The commerce forum of your college plan to organize a two day seminar on the need to tackle inflation. Prepare a suitable handout to be issued to the press.
  6. As a retailer, draft a letter to Rainbow India Private Ltd., Calcutta, placing an urgent order with them for certain goods required for the forthcoming rainy season. Draw their attention to the need for prompt delivery.
  7. Explain the components of a Resume.
  8. What are the guidelines to be followed to make Advertisements attractive and effective?

 

SECTION-C

ANSWER ANY TWO QUESTIONS:                                                                 (2X20=40)

 

  1. (a) Explain the principles of communication.(10 marks)

 

(b) Apply these principles to develop effective telephone communication in an                 organisation. (10 marks)

 

  1. Draft an application to TCS, Chennai for the post of HR Manager specially emphasizing your effective management practices, good leadership styles and command over English.
  2. You are residing in an upcountry town. You read in the newspapers that Eastern and Western Stores Ltd., Mumbai, are holding their annual sale in the current month and you want to order some sports materials required by you. Write:
  1. A letter to Eastern and Western Stores Ltd., asking for their catalogue.(10 marks)
  2. A letter from Eastern and Western Stores Ltd., informing you that a catalogue has been sent and that the catalogue also contains usual business terms.(10 marks)

 

 

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Loyola College B.Com Nov 2012 Basic Economics Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.Com. DEGREE EXAMINATION – HISTORY

FOURTH SEMESTER – NOVEMBER 2012

EC 4206 – BASIC ECONOMICS

 

 

Date : 02/11/2012             Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

PART – A                                             

Answer any FIVE questions in about 75 words each:                                                   (4 x 5 = 20marks)

 

  1. Define Economics.
  2. Write a short note on TR and MR.
  3. Define the term Money
  4. What are the factors of production?
  5. Define GNP and GDP.
  6. What is meant by Deficit spending?
  7. Write a short note on classification of commercial Banks.

 

                                                             PART – B                                      

Answer any FOUR questions in about  250 words each:                                           (4 x 10 = 40 marks)

 

  1. Briefly explain the subject matter of economics.
  2. Explain the scope of public finance.
  3. Describe the functions of development banks.
  4. Explain the various phases of a Business cycles.
  5. Explain the role of public expenditure.
  6. Discuss the various causes of inflation.
  7. Define Demand and explain the law of demand with an illustration.

 

PART – C                                          

Answer any TWO questions in about 900 words each:                                              (2 x 20 = 40 marks)

 

  1. Explain the price -output determination under perfect competition.
  2. Discuss the various instrument s of credit control.
  3. Describe the merits and demerits of direct and indirect taxes.
  4. Discuss the components of national income and various methods to compute the same.

 

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Loyola College B.C.A. Computer Application April 2009 Accounts & Business Applications Question Paper PDF Download

         LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.C.A. DEGREE EXAMINATION – COMPUTER APPLICATION

KP 08

THIRD SEMESTER – April 2009

CO 3104 / 3102 – ACCOUNTS & BUSINESS APPLICATIONS

 

 

 

Date & Time: 27/04/2009 / 9:00 – 12:00  Dept. No.                                              Max. : 100 Marks

                           PART –A

                             Answer ALL Questions

(10 x 2 = 20)

  1. What do you understand by dual aspect concept?
  2. What are ‘Nominal Accounts’? Give examples.
  3. Briefly explain the term “Current Assets”.
  4. What is meant by Compensating error?
  5. Define Cash Flow Statement.
  6. Siva bought a machine on 1.1.2006 for Rs.50000. This is expected to last for 5 years. The estimated residual value at the end of five years is Rs.12000. Calculate the rate of depreciation under Original Cost Method.
  7. From the following details of a trader calculate “Gross profit Ratio

Sales Rs.200000, Return outwards Rs.30000, Opening Stock Rs.40000, Purchases Rs.120000, Return inwards Rs.20000 & Closing Stock Rs.13000

  1. Rectify the following errors:
  • Purchase of old furniture Rs.5000 was passed through purchase book.
  • 20000 received from Raja has been wrongly entered as from Raju.
  1. Prepare Cash account from the details:
Date Particulars Amount (Rs.)
1/1/2009 Started business with cash 50000
5/1/2009 Paid into Bank 10000
12/1/2009 Purchased goods for Cash 20000
21/1/2009 Sold goods for Cash 30000
29/1/2009 Withdrew from business for own use 5000

 

 

 

 

 

 

 

 

  1. Enter the following transactions in the Purchase Book of Mr.Pandian:
Date Particulars Amount (Rs.)
1/1/2009 Bought goods from Basheer 50000
5/1/2009 Banu sold goods to us 20000
20/1/2009 Bought goods from Anto for Cash 100000
25/1/2009 Sold goods to Kannan on credit 15000

 

                             PART –B

                Answer any FIVE Questions

(5 x 8 = 40)

  1. Prepare a bank reconciliation statement from the following data as on 31.3.2009
Particulars Amount (Rs.)
Balance as per cash book 25000
Cheques  issued but not presented for payment 1800
Cheques  deposited in bank but not collected 2400
Bank paid insurance premium as per the standing instruction 1000
Direct deposit made by a customer 1600
Interest on investment collected by bank 400
Bank charges 200
A wrong credit relating to some other account was found in the Pass book 2400
  1. On 1.4.2000, Mr. Suresh bought a machine for Rs.8000 and spent Rs.3000 on its installation. Depreciation is written off @10% p.a. on the original cost. On 30.6.2003, the machine was found to be unsuitable and sold for Rs.6500. On the same date, another machine was bought for Rs.10000. Prepare Machinery account and depreciation account from 2000 to 2003 assuming that the accounts are closed on 31st December every year.

 

  1. Enter the following transactions in Gopal’s cash book with discount and cash columns:
Date Particulars Amount (Rs.)
2009, Mar  1 Cash balance 50000
5 Cash sales 30000
8 Bought goods from Davis for cash 5000
12 Cash sales to Manoj 20000
15 Sold goods to Mohan on credit 10000
18 Cash withdrawn from business for own use 3000
21 Bought goods from Cherian on credit 20000
22 Paid into bank 7000
24 Cash received from Mohan as final settlement 9950
25 Drew a cheque for office use 1000
28 Final settlement made to Cherian 19500
30 Cash Purchases 2000
30 Paid for advertising 500
31 Received commission 3500

 

  1. Saleem is not an expert in accounting. He has prepared the following trial balance. You are requested to correct it and prepare a corrected Trial balance.
S.No Name of Account LF Debit (Rs.) Credit (Rs.)
1 Capital 15560
2 Sales 27560
3 Sales returns 980
4 Drawings 5640
5 Debtors 5300
6 Premises 7410
7 Purchases 12680
8 Return outwards 2640
9 Loan from Sharma 2500
10 Creditors 5280
11 Legal charges 7840
12 Cash 1420
13 Bills payable 1000
14 Wages 5980
15 Opening stock 2640
16 Factory expenses 4650
54540 54540
  1. The following information is extracted from the books of Mr. Panner:

Total Sales Rs.100000, Cash Sales Rs.20000, Sales returns Rs.7000, Debtors (31.12.2008) Rs.9000 Bills Receivable (31.12.2008) RS.2000, Provision for bad debts Rs.1000, Total purchases Rs.200000 Cash Purchases Rs.20000, Purchase returns Rs.34000, Creditors (31.12.2008) Rs.70000 Bills Payable (31.12.2008) Rs.40000. You are required to calculate: (a) Debtors Turnover ratio   (b)Average collection period   (c) Creditors turnover ratio    (d)Average payment period

  1. What are the objectives of accounting?
  2. How do you classify accounting conventions?
  3. Write a note on common size statements.
                 PART –C

                                      Answer any TWO Questions   (2 x 20 =40)                                       

  1. X started business on 1.1.2009. Following were the transactions for one month. You are required to pass journal entries.
Date Particulars Amount (Rs.)
2009,     Jan 1 Started business with:       Cash 50000
                                               Furniture 30000
                                               Goodwill 20000
3 Bought goods from Shankar on credit 10000
5 Sold goods to Raman for Cash 20000
7 Paid into Bank 5000
9 Received cheque from Shaji and banked at once 15000
10 Paid Commission 500
11 Sales returns made 3000
12 Returned goods to Shankar 2000
15 Final Settlement made to Shankar by cheque 7500
16 Withdrew from bank 1000
18 Goods withdrawn for own use 1500
19 Paid for stationery 500
21 Received interest 750
24 Bought a second-hand computer for Cash 7500
28 Paid salaries by cheque 6000
31 Received rent 4000
  1. Summarized balance sheet of Karun Ltd. as on 31.3.2008 and 31.3.2009 are as follows:
Liabilities 31.3.2008(Rs.) 31.3.2009(Rs.) Assets 31.3.2008(Rs.) 31.3.2009(Rs.)
Share Capital 450000 450000 Fixed Asset 400000 320000
General Reserve 300000 310000 Investment 50000 60000
P & L account 56000 68000 Stock 240000 210000
Creditors 168000 134000 Debtors 210000 455000
Tax Provision 75000 10000 Bank 149000 197000
Mortgage Loan             — 270000
1049000 1242000 1049000 1242000

Additional Details:

  • Investment costing Rs.8000 were sold for Rs.8500
  • Tax provision made during the year was Rs.9000
  • During the year, part of the Fixed Asset costing Rs.10000 was sold for Rs.12000 and the profit was included in P& L account.

You are required to Prepare Cash Flow Statement for the year ending 31-3-2009.

 

  1. From the following trial balance of Kumar, prepare Trading and Profit & Loss account for the year ended 31-3-2009, and a Balance Sheet as on that date:
S.No Name of Account LF Debit (Rs.) Credit (Rs.)
1 Opening stock 13500
2 Cash in hand 1250
3 Cash at Bank 3750
4 Power 300
5 Furniture 2250
6 Purchases 70500
7 Machinery 22500
8 Drawings 1800
9 Capital 22500
10 Salaries 5400
11 Sales 126225
12 Wages 6000
13 Carriage Inwards 750
14 Carriage Outwards 450
15 Rent 1350
16 Creditors 5750
17 Provision for bad & doubtful debts 60
18 Printing charges 840
19 General expenses 180
20 Goodwill 4500
21 Discount 105
22 Insurance 210
23 Debtors 18900
154535 154535

 

Adjustments:

  • Stock as on 31-3-2009 was Rs.50000
  • Wages unpaid Rs.1500
  • Depreciate Furniture @10% p.a. and Machinery @ 5% p.a.
  • Charge interest on Capital @2% p.a.
  • Write off bad debts Rs.900 and provide for bad & doubtful debts @5% on remaining debtors.

 

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Loyola College B.C.A. Computer Application April 2012 Mathematics For Computer Applications Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.C.A. DEGREE EXAMINATION – COMPUTER APPL.

SECOND SEMESTER – APRIL 2012

MT 2101 – MATHEMATICS FOR COMPUTER APPLICATIONS

 

 

Date : 23-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

 

 

Part A

Answer ALL questions:                                                                               (10 x 2 = 20)

 

  1. Give an example of skew symmetric matrix.
  2. Prove that .
  3. If α and β are the roots of the equation, find α+β, αβ.
  4. Find the first order partial derivatives for .
  5. Evaluate .
  6. Write down the Bernoulli’s formula for integration.
  7. Find the complementary function for .
  8. Form partial differential equation by eliminating arbitrary constants from .
  9. Write the approximation formula to find the root using Regula Falsi method.
  10. How many types in Simpson’s rule.

Part B

Answer any FIVE questions:                                                                       (5 x 8 = 40)

  1. Find the rank of the matrix .
  2. Prove that .
  3. Solve the equation  whose roots are in A.P.
  4. If  where ,then prove that .
  5. Evaluate .
  6. Solve the equation .
  7. Solve .
  8. Apply Simpson’s  rule to evaluate  correct to 2 decimal places by dividing the range into 8 equal parts.

Part C

Answer any TWO questions:                                                                      (2 x 20 = 40)

  1. (a)Find the Eigen values and Eigen vectors of the matrix .              (12)

(b)Prove that .                                (8)

  1. (a)Solve .                                                                (12)

(b)Find the radius of curvature for the curve  at .                                    (8)

  1. (a)Prove that .                                                             (8)

(b)Solve the equation .                                                 (12)

  1. (a)Using Newton-Raphson method find the root of the equation       (15)

(b)The velocity of a particle at distance S from a point on it’s path is given by the following table

S(ft) 0 10 20 30 40 50 60
V(ft/s) 47 58 64 65 61 52 38

Estimate the time taken to travel 60 ft using Trapezoidal rule.                                  (5)

 

 

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Loyola College B.B.A. Business Administration April 2012 Marketing Management Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FOURTH SEMESTER – APRIL 2012

BU 4501 – MARKETING MANAGEMENT

 

 

 

Date : 21-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART – A

Answer ALL Questions:                                                                                 (10 x 2 = 20 marks)

 

  1. What is a Product – Mix.
  2. State any two pricing objectives.
  3. Define ‘Marketing’.
  4. Give any two advantages of Branding.
  5. Who is a Wholesaler?
  6. What is a Business Market?
  7. Who is a Consumer?
  8. What is Product Line?
  9. Describe ROI pricing.
  10. State the contents on the label of a Consumer Durable Product.

 

PART – B

Answer any FIVE Questions:                                                                     (5 x 8 = 40 marks)

 

  1. Differentiate between Market and Marketing. Describe any three types of Markets.
  2. Explain briefly the elements of a Marketing Mix.
  3. Describe the important steps in the new Product Development Process.
  4. Give the importance of pricing a product correctly. Also state the factors influencing pricing.
  5. What are the major types of brands? State the advantages of branding.
  6. Briefly describe the stages in the ‘Product Life Cycle’.
  7. Define ‘Product Mix’. What are the advantages of altering a product mix?
  8. What do you mean by ‘Channels of Distribution’? Describe any two important channels of distribution.

       PART – C

Answer any TWO Questions:                                                                              (2 x 20 = 40 marks)

 

  1. What is ‘Market Segmentation’? State the criteria for segmentation and the advantages of segmenting a market.
  2. Explain the importance of effective Customer Relationship Management.
  3. Define ‘Promotion’. Describe the role of communication in Promotion.

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Project Management Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

SIXTH SEMESTER – APRIL 2012

BU 6602 – PROJECT MANAGEMENT

 

 

 

Date : 18-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART – A

 

Answer All Questions:                                                                                          (10×2=20 Marks)

 

  1. What is Project Management?
  2. Distinguish between PERT and CPM.
  3. Explain Internal rate of Return.
  4. Why is Project Rating Carried out?
  5. Why is a feasibility study carried out?
  6. What do you understand by Project Financing?
  7. What do you understand by Risk analysis?
  8. What are Project Contracts?
  9. What are the three types of Costs involved in a Project?
  10. What is Net Work Analysis?

PART – B

Answer Any FIVE Questions:                                                                                 (5 x 8 = 40Marks)

 

  1. What are the Causes of Project Failure?
  2. Discuss the sources of the positive NPV Project.
  3. What are the main reasons for SCBA Discrepancies?
  4. What are the Factors affecting Quality of Estimates?
  5. What are the Responsibilities of Project Manager?
  6. What are the Sources of long term Project Finance?
  7. How Does Network Analysis help in Project Management?
  8. Explain the internal and external constraints in Project identification.

 

PART – C

Answer Any TWO Questions:                                                                                 (2 x 20 = 40Marks)

 

  1. What are the main contents of Feasibility report?
  2. Explain the Project life cycle.
  3. What are the Problems of selecting and managing Project teams?

 

 

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Loyola College B.B.A. Business Administration April 2012 Production Management Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

SIXTH SEMESTER – APRIL 2012

BU 6601 – PRODUCTION MANAGEMENT

 

 

 

Date : 16-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART – A

 

ANSWER ALL THE QUESTIONS:                                                                      (10×2=20Marks)

 

Give the meaning of the following terms:

  1. TQM
  2. inspection
  3. productivity
  4. capacity planning
  5. plant layout
  6. key result area
  7. work study
  1. scheduling
  1. plant location
  2. make- or – buy

 

PART – B

 

ANSWER ANY FIVE QUESTIONS ONLY:                                                        (5 x 8 = 40 marks)    

 

  1. What are the functions of a production manager?
  2. State the Problems of production Management.
  3. Recent trend in location of industries.
  1. Briefly discuss the Different Methods of purchasing.
  2. What are the Objectives of Quality control?
  1. What are the steps in purchasing a product?
  2. What are the various maintenance techniques?
  3. What is vendor ranking? State the factors to be considered while rating a vendor.

 

 

PART – C

 

ANSWER ANY TWO QUESTIONS ONLY:                                                        (2 x 20 = 40 marks)

 

  1. Discuss in detail the different types of layout with their relative benefits.
  2. What are the means through which work can be measured?
  3. What do you mean by inventory management? Discuss the various techniques adopted to control inventory.

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Mercantile Law Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

THIRD SEMESTER – APRIL 2012

BU 3500 – MERCANTILE LAW

 

 

 

Date : 24-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

                                                          PART –A                                      (10×2=20 marks)

ANSWER ALL THE QUESTIONS:

 

  1. Define contract.
  2. What is consideration?
  3. What is free consent?
  4. What do you mean by contingent contract?
  5. What is insurance?
  6. Define warranty.
  7. What is caveat emptor?
  8. Define agency.
  9. Who is a unpaid seller?
  10. Define turnover as per central sales Act.

 

                                                            PART –B                                                      

 

ANSWER ANY FIVE QUESTIONS:                                                                      (5×8=40 marks)

 

  1. What is offer? What are the requirements of a valid offer?
  2. Explain the law relating to minor and married women.
  3. Explain the liabilities of a common carrier.
  4. Distinguish between sale & agreement to sell.
  5. Explain various types of contracts.
  6. State the rights of an unpaid seller.
  7. Explain the principles of insurance.
  8. State the rules relating to contingent contracts.

 

                                                                        PART –C                                              

                                           

ANSWER ANY TWO QUESTIONS:                                                                       (2×20=40 marks)

 

  1. Define and explain the essential elements of a valid contract.
  2. Explain the rights, liabilities and duties of an agent.
  3. Discuss the procedure for registration of dealers under CST Act.

 

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Management Accounting Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A.  DEGREE EXAMINATION – BUSINESS ADMINISTRATION

SIXTH SEMESTER – APRIL 2012

BU 6603/BU 6600 – MANAGEMENT ACCOUNTING

 

 

 

Date : 20-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART – A

 

 ANSWER ALL THE QUESTIONS:                                                                    (10 X 2 = 20 marks)

 

  1. What are the tools of management accounting?
  2. Give the meaning of the term: Window Dressing.
  3. State two reasons for preparing cash budget.
  4. What is the significance of liquidity ratios?
  5. Why Net Working Capital is computed?
  6. What is margin of safety?
  7. Calculate P/v ratio given that sale is Rs. 30,000 and fixed  cost Rs. 15,000, contribution- Rs.12,000.
  8. Compute Pay out Ratio: Net Profit-Rs.80, 000, Provision for Tax-40,000, Preference Dividend- Rs.10, 000, No. of equity Shares- 30,000, dividend per Equity Share-0.45.
  9. Calculate the Material Usage variance.
 

STANDARD

 

ACTUAL

5 Kg. per unit Rs5 per Kg 400 units are produced 2200 Kg consumed
  1. What is FFO?

 

PART – B

 

ANSWER ANY FIVE QUESTIONS:                                                                    (5X8=40 Marks)

 

  1. Discuss the importance of budgeting.
  2. What are the uses of marginal costing as a tool for managerial decision making?
  3. How Fund Flow Statement is different from a Balance Sheet?
  1. The Sales turnover and profit during two years were as follows

Year                            Sales                Profit

Rs.                      Rs.

1991                         1,40,000               15,000

1992                         1,60,000               20,000

Calculate (a) P/V Ratio  (b) Break even point  (c) Sales required to earn a profit of

Rs.40, 000 (d) Fixed Expenses (e) Profit when Sales are Rs.1, 20,000(f) Margin of Safety.

  1. A Factory is now Producing 10,000 units, costing information relating to the same are furnished below:

Per unit

Rs.

Direct material                                         70

Direct labour                                            25

Variable overheads                                  20

Fixed overheads

(Rs.1, 00,000)                                          10

Variable overheads (direct)                        5

Selling expenses (10% fixed)                   13

Distribution expenses (20% fixed)            7

Administration expenses (Rs.50, 000)       5

Total cost per unit                  –                  155

Prepare a flexible budget for the production of 7500 units.

  1. Calculate sales Value variance and sales price variance.
Particulars Standard Actual

 

Qty. S.P. Total Qty. S.P. Total
Product A 500 5.00 2500 625 5.4 3375
Product B 700 8.00 5600 875 8.2 7175

 

  1. Calculate 1. Current assets, 2. Current liabilities, 3. Liquid Assets and Stock from the following data:

Current Ratio: 2.8

Acid-test Ratio: 1.5

Working Capital – Rs.1,62,000.

 

  1. The summarized Balance Sheets of Ms.Kiruba & Co as on 31-12-2010 and 31-12-2011 are furnished, prepare a Schedule of changes in Working Capital.
LIABILITIES 2010 2011 ASSETS 2010 2011
Share capital 12,00,000 16,00,000 Plant and machinery 8,00,000 12,00,000
Debentures   4,00,000   6,00,000 Land and building 6,00,000   8,90,000
P& L a /c   2,50,000   5,00,000 Stock 6,00,000   7,00,000
Creditors   2,30,000   1,80,000 Bank    40,000      80,000
Bad & Doubtful debts      12,000        6,000 Preliminary expenses    14,000      12,000
Depreciation on land & building      40,000      48,000 Debtors 1,38,000 1,22,000
Depreciation on plant & Machinery     60,000      70,000
21,92,000 30,04,000   21,92,000 30,04,000

 

 

PART – C

 

ANSWER ANY TWO QUESTIONS:                                                                                (2X20=40)

 

  1. Prepare a cash budget, for the month of April, May and June 2010.

 

Month Sales Purchases Wages Miscellaneous

Expenses

February 1,20,000    84,000 10,000   7,000
March 1,30,000 1,00,000 12,000   8,000
April    80,000 1,04,000   8,000   6,000
May 1,16,000 1,06,000 10,000 12,000
June    88,000    80,000   8,000   6,000

Additional Information:

  • Cash Balance: as on 1st April Rs.1, 00,000.
  • Sales: 20% realized in the month of sales, remaining in the subsequent month.
  • Purchases: These are paid in the month following the month of supply.
  • Wages: are paid in the same month.
  • Miscellaneous expenses: Paid a month in arrears
  • Rent: RS.1, 000 per month to be paid.
  • Income-tax: First installment of advance tax Rs.25, 000 due on 15th June
  • Income from Investments: Rs.5, 000 to be received in April, July.

 

  1. The following information is available from the records of AERO COOL Ltd.  Prepare a Profit and loss account and the Balance sheet as on 31st
  • Current ratio – 1.75
  • Acid-test ratio- 1.27
  • Working capital- Rs.33,000
  • Fixed Assets to shareholders equity – 0.625
  • Inventory turnover (based on Closing Stock) – 4 times
  • Gross profit ratio- 40%
  • Earnings per share – Re.0.50
  • Debt collection period – 73 days
  • of shares issued – 20,000
  • Return on Investment – 25%

 

  1. From the following balance sheet of a company prepare a Statement showing the fund Flow.
Liabilities 2005 2006 Assets 2005 2006
Share capital 1,00,000 1,25,000 Land & building 1,00,000 95,000
General reserve    25,000    30,000 Plant & machinery    75,000 84,500
P&L a/c    15,250    15,300 Inventories    50,000 37,500
Bank loan    35,000 Sundry debtors    40,000 32,000
Creditors    75,000   67,500 Cash         250      300
Provision for taxation   15,000   17,500 Bank    4,000
      Goodwill    2,000
  2,65,250 2,55,300   2,65,250 2,55,300

 

Additional information:

  • Dividend of Rs.11,000 was paid during 2006.
  • Depreciation written off – Rs.7,000.
  • A provision of Rs.16,500 was made on taxation.

 

 

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Industrial Relations Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

THIRD SEMESTER – APRIL 2012

BU 3202 – INDUSTRIAL RELATIONS

 

 

Date : 02-05-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

        SECTION   A

 

Answer the following in five lines each:                                                                                   10 x 2 = 20

 

  1. What is Industrial Relation?
  2. Define Industrial Disputes.
  3. Define Trade Union.
  4. Distinguish between Voluntary and Compulsory Arbitration.
  5. What is known as Hot Stove Rule in Discipline?
  6. What are Grievances?
  7. Define a Strike.
  8. What is Picketing?
  9. What is known as Code of conduct?
  10. What is Conciliation?

                  SECTION   B

Answer any five questions in two pages each:                                                                       5 x 8 = 40

 

  1. What are the causes for Industrial Disputes?
  2. Explain the characteristics of Industrial Relations.
  3. What disputes can be referred to the Labour Court, Industrial Tribunal and a National

Tribunal?

  1. State the objectives of a Trade Union.
  2. What are the characteristics of Collective Bargaining?
  3. Explain the V.V.Giri approach to Industrial Relations.
  4. What are the advantages of Compulsory Arbitration?
  5. What does a Welfare Labour Officer do in a factory?

 

                     SECTION C

Answer any two questions in six pages each:                                                                        2 x 20 = 40

 

  1. What are the difficulties faced by Indian Trade Unions? Suggest measures to overcome such difficulties.
  2. Explain the Steps involved in Collective Bargaining.
  3. What can be done to prevent Industrial Disputes in the factories?

 

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Cost Accounting Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FIFTH SEMESTER – APRIL 2012

BU 5504/BU 5501 – COST ACCOUNTING

 

 

 

Date : 30-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

                                                                    SECTION – A 

ANSWER ALL QUESTIONS:                                                                                   (10×2 = 20marks)

 

  1. What is a cost sheet?
  2. What is Bin Card?
  3. What is Merit Rating?
  4. What is ‘under-absorption’ of overheads?
  5. Explain ‘Escalation Cause’.
  6. Compute the prime cost:         Rs.

Direct Material used                                         82,000

Productive wages                                              17,000

Royalty paid                                                      11,000

Hire charge of special machines foe the job       13,000

  1. Find out the Economic Order Quantity from the following particulars:

Annual usage                                               6,000 units

Cost of placing per unit                                Rs.20

Cost of placing and receiving one order:Rs. 60.  Annual carrying cost of one unit: 10% of Inventory

value.

  1. Mr.A a worker in a factory is paid on time basis. During the month of October 2010 he has worked

for 200 hours.  His hourly wage rate is Rs.10 per hour.

Mr.B another employee of the company is paid on the basis of piece wages.  During the month of

January 2010 his output was 1,000 units.  Rate of wages per piece is Rs.3.

Calculate the wages of respective workers for the month of October 2010.

  1. The works overheads of a department are Rs.3,00,000.

The direct wages are 3,00,000

The direct material cost is 9,00,000.

Ascertain the prime cost percentage rate of works overhead.

  1. A company produces 300 units of product R, 200 units of product ‘S’ and 100 units of product J from

a single process.  The costs upto the point of separation amounted to Rs.30,000.  You are required to

apportion the joint cost of production among the products, using the average unit cost method.

 

SECTION –B

Answer any FIVE  questions:                                                                              (5 X 8 = 40 marks) 

 

  1. Discuss the advantages of Cost Accounting.
  2. Explain the causes of labour turnover.
  3. Compute the various stock levels from the following data:

Maximum consumption in a month     300 units

Minimum usage in a month                  200 units

Average usage in a month                    225 units

Time-lag for procurement of materials:

Maximum 6 months ;  Minimum  2 months;  Reorder quantity   750 units.

 

 

 

  1. The following details pertain to the production department of a factory.

Material consumed                                                                               Rs.60,000

Direct wages                                                                                         Rs.40,000

Machine hours                                                                                      Rs.50,000

Labour hours worked                                                                            Rs.25,000

Factory overhead relating to the department                                         Rs.50,000

Calculate  overhead absorption rates under different possible method from the above detail.

 

  1. Laxmi Travels, a transport company is running a fleet of six buses between two towns 75 kms apart.

The seating capacity of each bus is 40 passengers.  The following particulars are available for the

month of April 2005.

Rs.

Wages of Drivers, Conductors, etc                                                                        3,600

Salaries of office and supervisory staff                                                                  1,500

Diesel oil, etc                                                                                                        10,320

Repairs and maintenance                                                                                       1,200

Taxes and insurance                                                                                               2,400

Depreciation                                                                                                           3,900

Interest and other charges                                                                                       3,000

The actual passengers carried were 80% of the capacity.  All the buses run all the days in the

month.  Each bus made one round trip per day.

Find out the cost per passenger kilometre.

 

  1. The following are the expenses of Balaji & Co., in respect of a contract which commenced on 1st

January 2008.

Rs.

Materials purchased                                                                   50,000

Materials on hand                                                                         2,500

Direct wages                                                                               75,000

Plant issued                                                                                 25,000

Direct Expenses                                                                          40,000

The contract price was Rs.7,50,000 and the same was duly received when the contract was completed in August 2008.  Charge indirect expenses at 15% on wages; provide Rs.5,000 for depreciation on plant and prepare the contract account.

 

  1. From the following particulars calculate the earnings of workers A & B under straight piece rate

system and Taylor’s differential piece rate system.

Standard time allowed 25 units per hour

Normal time rate Rs.50 per hour

Differentials to be applied

80% of piece rate when below standard

120% of piece rate at or above standard

In a day of 8 hours A produced 150 units and B produced 250 units.

 

  1. The cost accounts department of a company has supplied the following data for the supply of 2,000

units of product.

Direct materials:  40,000 tons at Rs.5 per ton.

Direct wages      :   8,000 labour hours at Rs.50 per hour

Overheads:

Variable:               Factory Rs.10 per labour hour

Selling Rs.20 per unit

Fixed:                    Factory Rs.1,00,000

Office   Rs.2,00,000

Prepare a Statement showing the price to be fixed which will fetch a profit of 25% on cost.

 

 

 

SECTION –C

Answer any TWO questions:                                                                                   (2 X 20 = 40 marks) 

 

  1. From the following data, prepare a cost and production statement of Popular Stove Manufacturing

Company for the year 2010.

Rs.

Stock of materials on 1-1-2010                                                            35,000

Stock of materials on 31-12-2010                                                          4,900

Purchase of materials                                                                           52,500

Factory wages                                                                                       95,000

Factory expenses                                                                                   17,500

Establishment expenses                                                                         10,000

Completed stock in hand on 1-1-2010                                                      NIL

Completed stock in hand on 31-12-2010                                                35,000

Sales                                                                                                     1,89,000

The number of stoves manufactured during the year was 4,000.

The company wants to quote for a contract for the supply of 1,000 electric stoves during the year 2011.

The stoves to be quoted are of uniform quality and make, and are similar to those manufactured in the

previous year; but the cost of material has increased by 15% and cost of factory labour by 10%.

Prepare a statement showing the price to be quoted to give the same percentage of net profit on

turnover as was realised during the year 2010 assuming that the cost per unit of overhead charges will

be the same as in the previous year.

 

  1. Make out the necessary accounts from the following details:

Process A                            Process B

Rs.                                     Rs.

Materials                                                                       30,000                                 3,000

Labour                                                                           10,000                               12,000

Overheads                                                                       7,000                                 8,600

Input (units)                                                                  20,000                               17,500

Normal loss                                                                       10%                                    4%

Sales of waste per unit                                                    Rs.1                                    Rs.2

There was no opening or closing stock or work-in-progress.  Final output from process B was 17,000

units.

 

  1. In a Light Engineering Factory, the following particulars have been collected for the three monthly

period ended 31-12-2008.  Compute the departmental overhead rates for each of the production

departments, assuming that overheads are recovered as a percentage of direct wages.

 

 

Particulars

 

Production Departments

 

Service departments

    A       B     C        D      E
Direct wages (Rs.)

Direct materials

Staff (Nos.)

Electricity (Kwh)

Light points (Nos.)

Assets value  (Rs.)

Area occupied (Sq.mts.)

  2,000

1,000

100

4,000

10

60,000

150

  3,000

2,000

150

3,000

16

40,000

250

 

  4,000

2,000

150

2,000

4

30,000

50

 

   1,000

1,500

50

1,000

6

10,000

50

    2,000

1,500

50

1,000

4

10,000

50

The expenses for the period were:

Rs.                                                                                         Rs.

Motive power                                          550                Amenities to staff                                          1,500

Lighting power                                        100                Repairs and maintenance                               3,000

Stores overhead                                       400                 General overhead                                           6,000

Depreciation                                        15,000               Rent and taxes                                                    275

Apportion the expenses of service department E proportionate to direct wages and that of service department D in the ratio of 5:3:2 to departments A, B and C respectively.

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Company Law & Sec. Practice Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

THIRD SEMESTER – APRIL 2012

BU 3501 – COMPANY LAW & SEC. PRACTICE

 

 

 

Date : 26-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

SECTION – A

Answer ALL the questions:                                                                                  (10 x 2 = 20 marks)

 

  1. What is a private company?
  2. Who is a promoter?
  3. What is the period for preservation of books of accounts by a company?
  4. What is an interim dividend?
  5. What is doctrine of Ultra Vires?
  6. What is an ordinary Resolution?
  7. State any four statutory books to be maintained by a secretary.
  8. What is certificate of incorporation?
  9. What are the effects or consequences of registration of a company?
  10. What is a dividend warrant?

SECTION – B

 

Answer any FIVE questions only:                                                                     (5 x 8 = 40 marks)

 

  1. State the duties of a Secretary regarding payment of dividend.
  2. Define a Company. Explain its characteristics.
  3. State the restrictions imposed on the choice of a name for a company. How can a company change its name?
  4. What is Articles of Association? What are its contents?
  5. What are the Secretarial duties regarding maintenance of statutory and other books of a company?
  6. What is doctrine of Indoor management?
  7. What are the conditions for payment of interest out of capital?
  8. Draft the agenda for a Board Meeting.

 

SECTION – C

 

Answer any TWO questions only:                                                                      (2 x 20 = 40 marks)

 

  1. Explain the procedure of incorporation of a company. What are the documents to be filed with the Registrar at the time of incorporation?
  2. What is Memorandum of Association? What are its Contents?
  3. What do you understand by ‘Dividend’? State the legal provisions regarding payment of dividend.

 

 

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Loyola College B.B.A. Business Administration April 2012 Business Policy & Strategy Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FIFTH SEMESTER – APRIL 2012

BU 5503 – BUSINESS POLICY & STRATEGY

 

 

 

Date : 27-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

SECTION – A

 

ANSWER ALL THE QUESTIONS:                                                                                  (10×2=20)

 

  1. Explain BCG matrix
  2. What do you mean by SBU?
  3. Explain strategy.
  4. What is project planning?
  5. What are the four phases in strategic management?
  6. What is strategic planning?
  7. What are the different types of resources?
  8. What is organizational structure?
  9. Explain corporate culture.
  10. Explain the purpose of strategic evaluation?

 

SECTION – B                                                                                                                                                

ANSWER ANY FIVE QUESTIONS:                                                                      (5×8=40)

 

  1. State the importance of business policy.
  2. Explain the various components of environment.
  3. State the methods and techniques used for organizational appraisal.
  4. Discuss the various objectives of business policy.
  5. Explain any four methods and techniques used for environmental scanning.
  6. Enumerate the different structural mechanisms required to implement a strategy.
  7. Discuss the important techniques of evaluating strategies.
  8. List out the characteristics of objectives.

 

SECTION – C     

                                                                                                                               

ANSWER ANY TWO QUESTIONS:                                                                                  (2×20=40)

 

  1. Describe the important types of planning systems in business policy.
  2. Explain the role of strategic management.
  3. Discuss the basic types of strategic control.

 

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Business Management Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FIRST SEMESTER – APRIL 2012

BU 1500 – BUSINESS MANAGEMENT

 

 

 

Date : 28-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

SECTION – A

 

ANSWER ALL THE QUESTIONS:                                    (10 X 2 = 20 Marks)

  1. Define Management.
  2. What are managerial skills?
  3. What is Planning?
  4. What is” Esprit de corps’?
  5. What is Decision Making?
  6. Define Departmentation.
  7. What is Staffing?
  8. Define self actualization needs.
  9. What is leadership?
  10. Define Communication.

SECTION – B

 

ANSWER ANY FIVE QUESTIONS:                                            (5 X 8 = 40 Marks)

  1. Explain the concept of Controlling.
  2. Explain the advantages of Scientific Management.
  3. Explain the merits of Deparmentalisation.
  4. What are the main functions of a Supervisor?
  5. Explain the process of communication.
  6. Explain the importance of Organisation.
  7. What are the sources of External Recruitment?

 

SECTION – C

 

ANSWER ANY TWO QUESTIONS:                                  (2 X 20 = 40 Marks)

  1. Discuss the principles of Scientific Management.
  2. Discuss the barriers to Communication.
  3. Explain Herzberg’s theory of Motivation.

 

 

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Loyola College B.B.A. Business Administration April 2012 Business Environment Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FIRST SEMESTER – APRIL 2012

BU 1501 – BUSINESS ENVIRONMENT

 

 

 

Date : 02-05-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

 

PART – A

 

ANSWER ALL THE QUESTIONS:                                         10 x 2 = 20

 

  1. Define the term ‘Environment’
  2. Define the term ‘Business’.
  3. What are Economic Systems?
  4. What is GDP?
  5. What is legislature?
  6. What are fundamental rights?
  7. What is meant by Social responsibilities of business?
  8. What is ecology?
  9. What is globalization?
  10. What is legal environment?

 

 

PART – B

 

Answer any FIVE questions:                                      (5 x 8 = 40 marks)

 

  1. List out the characteristics of business.
  2. Define mixed economy. State its features.
  3. List out the responsibilities of business towards Government.
  4. Describe the factors influencing business ethics.
  5. What are the basic objectives of Economic planning?
  6. Bring out the rights of consumers under consumer protection Act,1986.
  7. State the main principles of GATT.
  8. Explain the macro environment that impacts business.

 

PART – C

 

Answer any TWO questions:                                      (2 x 20 = 40 marks)

 

  1. What role does the Government play in the economy of a country?
  2. Discuss the economic factors that affect the business policies.
  3. Describe the structure of WTO. What are its objectives and functions?

 

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Business Communication Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMIN.

SECOND SEMESTER – APRIL 2012

CO 2105 – BUSINESS COMMUNICATION

 

 

 

Date : 23-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

Section A

Answer all Questions:                                                                      (10X2 = 20)

  1. What kind of questions should a candidate is asked during a selection interview?
  2. How is the meeting of a committee different from a conference?
  3. How should a speaker plan at the beginning of his speech?
  4. How is a press release different from a advertisement?
  5. What do you meant by classified advertisement?
  6. Why is it important to circulate agenda among the members in advance?
  7. Mention at least three important characterizes of a good report.
  8. Why is it preferable to personalize message of sympathy?
  9. In what respect is an application letter similar to a sales letter?
  10. Mention any three P’s that a sales correspondence must know.

Section B

Answer any five Questions:                                                                (5X8 = 40)

  1. “The techniques of writing collection letters will vary with the character of the debtor and the circumstances” – discuss.
  2. “A tactfully written letter of complaint will also bring a proper adjustment” – Illustrate the truth of this statement.
  3. Write to HSBS bank, Mumbai to make enquirers about the credit standing of Ms Vasanth Mumbai, for a sum of Rs 25 crores.
  4. “Listening is an art and Science” Support your agreement with valid reasons.
  5. What is e- mail? Describe its advantages and disadvantages.
  6. How would you prepare to conduct a successful video- conferencing?
  7. Draft a report of Ford Company to start welfare centers for its employees. The personnel officer has been asked to make a report.
  8. What are the socio psychological barriers to communication?

Section C

Answer any two Questions:                                                              (2×20 = 40)

  1. Draft the agenda and minutes of the board of directors of Nokia Company, at which the following items were taken up: a) new Models b) customer service centers c) discount and offers e) competitive price d) any other business matters.
  2. Why do you think most of the committees prove to be unproductive? How can the meetings of the various committees be made successful?
  3. Draft an application letter for the post of “Business Development Officer” in The Taj Hotel, Chennai.

 

 

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Loyola College B.B.A. Business Administration April 2012 Business & Society Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FIFTH SEMESTER – APRIL 2012

BU 5500 – BUSINESS & SOCIETY

 

 

 

Date : 25-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 9:00 – 12:00

 

SECTION- A

 

Answer ALL questions:                                                                                         (10×2=20 MARKS)

 

  1. What is Layoff?
  2. What is a Capital Market?
  3. What is a Stock Exchange?
  4. What is Customer Relationship Management?
  5. What is Professionalization?
  6. What does Economic objectives refer to?
  7. What is Social Audit?
  8. List out any two needs of the employee that is taken care by the Employees

Provident Fund Scheme for their members.

  1. What is a Business?
  1. What doesSpeculationmean?

 

SECTION- B

(5×8=40 MARKS)

Answer any FIVE questions:

 

  1. Explain briefly the classification of organisational objectives.
  1. Why is corporate social responsibility important for modern business?
  1. What are the rights of a consumer under the Consumer Protection Act, 1986?
  2. Explain the Role and function of Stock Exchange.
  3. Explain the Safety measures under the Factories Act, 1948.
  4. Briefly explain the role of National Stock Exchange.
  5. What is meant by Workers Compensation? Explain some of the laws related to

wages in India. 

  1. Explain the consumer movements that happened in India.

 

SECTION- C

(2×20=40 MARKS)

Answer any TWO questions:

 

  1. Explain the Social responsibilities of business towards its community.
  2. Explain the major features of Money Market. Also explain some of the major

defects of Indian money market.

  1. What are the Chief Characteristics of Business?

 

 

 

 

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Loyola College B.B.A. Business Administration April 2012 Banking Question Paper PDF Download

LOYOLA COLLEGE (AUTONOMOUS), CHENNAI – 600 034

B.B.A. DEGREE EXAMINATION – BUSINESS ADMINISTRATION

FIFTH SEMESTER – APRIL 2012

BU 5400 – BANKING

 

 

 

Date : 27-04-2012              Dept. No.                                        Max. : 100 Marks

Time : 1:00 – 4:00

SECTION – A

 

Answer all the questions:                                                                                     10X2=20

 

  1. Define Group Banking
  2. What is Commercial Banking?
  3. Explain the term Cash Credit
  4. What is meant by Mobile Banking?
  5. Explain right of set off.
  6. What is Lien?
  7. What is credit syndication?
  8. Explain the term EFT
  9. Write a short note on ATM
  10. Who is known as the “Bankers’ Bank”

SECTION – B

 

Answer any five questions:                                                                                   5X8=40

 

  1. What is Unit Banking? Explain the advantages of Unit Banking.
  2. Explain the benefits of credit card
  3. “A banker is required to observe strict secrecy in regard to customer’s account”. Are there any exceptions of this rule?
  4. “ Deposits are children of Loans”-explain
  5. Define e-banking. Write the advantages and disadvantages of e-banking
  6. Explain the general utility services offered by Commercial banks to their customers
  7. How the management of Reserve bank of Indian is constituted?
  8. Explain the terms ‘banker’ and ‘customer’. What are the general relationships between the banker and customer?

 

SECTION – C

Answer any two questions:                                                                                2X20=40

 

  1. Explain the function of Merchant banks
  2. Explain the functions of Reserve Bank of India in
  3. What is Branch Banking? Explain the advantages and limitations of Branch banking.

 

 

 

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